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Sr Manager, Project Management

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

Sr Manager, Project Management

As a Senior Manager of Project Management, you will lead a team of process and project managers delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with leaders to influence results that have a direct impact. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

We are seeking dedicated, disciplined, professionals who excel in a team environment and are experts in process improvement and project delivery. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering execution of process improvement projects.

General Responsibilities:

Creating, improving and validating processes

Driving process improvements aligned with desired customer outcomes

Analyzing, identifying, and correcting data issues with systems used or owned by a department

Providing subject matter expertise on processes when representing the department in projects and other meetings

Managing and leading a team of associates of 3-5 associates

Leveraging process improvement methodologies to improve and control processes

Lead operational readiness and change management efforts driven by substantial changes in technology in Check Processing
**This position does require onsite attendance **
Location: This role is hybrid, where you will be expected to be in the office in Richmond, VA or Wilmington, DE for certain aspects of the role.

Basic Qualifications:

GED, high school diploma or equivalent certification

At least 2 years of experience in process management or project management

At least 2 years of experience in People management

Preferred Qualifications:

Bachelor's Degree or military experience

Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management experience

At least 5 years of experience in Process management

At least 5 years of experience in Project management

At least 5 years of experience in People management

At least 5 years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

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Job Posting: 1280999

Posted On: Jun 23, 2024

Updated On: Jul 12, 2024

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