Analyst III, IT Business Systems

at American Red Cross in Wilmington, Delaware, United States

Job Description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!

Job Description:


As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!

We are currently seeking an Analyst III, IT Business Systems This is a work from home position and is open to qualified candidates within the United States. You must be able to work in Eastern Standard Time.

Serve as a relationship manager and technical consultant to a set of business areas. Work to understand business practices, elicit, and document business requirements, ensure that information technology meets the requirement of end users and provides the intended business value. Actively participate in all phases of the solution lifecycle and work closely with a variety of internal and external business and technology partners. Provide training and guidance to other staff. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

Learn and understand business processes and how new applications or current system enhancements can best ensure the success of business users. Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions. Evaluate new IT developments, applications, and evolving business/systems requirements. Document, analyze, and clarify business requirements and translate into technology artifacts from which technology solutions are developed ensuring adherence to system architecture and software compliance standards. Define new and enhanced business processes.

*Investigate operations-related problems/inquiries and recommend, facilitate, and coordinate solutions.

*Present client business cases to appropriate IT forums for approval and to initiate the project process. Prepare communications and make presentations on system enhancements and/or alternatives.

*Partner with clients to develop a strategic plan to implement the technology vision. Work closely with clients to analyze the current and future direction of technology to meet business goals. Educate clients about the software and project lifecycles and the business roles. Develop project/portfolio performance metrics to monitor business value over time.
*Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan, etc.)

*Participate in all phases of the solution lifecycle and work closely with a variety of internal and external business and technology partners to implement the projects. Formulate project functional testing strategies and plans, participate in testing to ensure a technical solution meets the requirements of the business.

*Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on... For full info follow application link.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job Posting: 1279331

Posted On: Jun 18, 2024

Updated On: Jun 22, 2024

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