Toll Specialist

at RK&K in Dover, Delaware, United States

Job Description

RK&K is seeking a motivated, detail-oriented Toll Specialist. As a member of our Tolling Department, the Toll Specialist is expected to have thorough working knowledge of all aspects of tolling including planning, analysis, design, systems (roadside toll collection systems and back-office systems), tolling infrastructure, tolling policy and business rules, customer service center, operations, or other aspects of tolling.
Location of this position is flexible.
Essential Functions:
The Toll Specialist will provide technical and operational support on projects within the tolling industry
Prepare and/or perform technical review of toll systems, planning studies, engineering analyses, Concepts of Operations, and implementation plans
Assist in the design and development of tolling concepts and reports including requirement analysis, technology review and selection, toll equipment specifications, and back-office communications and operating systems
Support the tolling group with the development and review of system integration plans, testing procedures and commissioning documentation for toll systems
Assist in the development of procurement documentation for tolling clients with respect to technical, functional, and operational specifications
Help to develop and implement key performance indicator (KPI) reporting tools for toll vendor contracts on various tolling projects
Required Skills and Experience:
High School Diploma/GED
A minimum of eight (8) years technical and/or operational experience working with DOT's and toll agencies
Highly competent in both oral and written communications
An attitude and commitment to being an active participant in our company growth and success
Demonstrated experience in toll infrastructure, roadside, back-office systems, customer service center operations, and system networks
What We Offer:
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Hybrid work (home and office)
Tuition reimbursement
Health, dental, vision, life and disability insurances
Paid parental leave
Wellness programs and employee resource groups
Career Development
Matching 401(k) plan
Paid Holidays
Much Much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!

RK&K IS AN EQUAL OPPORTUNITY EMPLOYER - RK&K ensures non-discrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.  If you need more information or special assistance for persons with disabilities, you may contact Human Resources at 410-728-2900.  Persons with hearing-and speech-impairments can contact RK&K by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD).  Call 711 for TTY/TDD or use the website If you need more information on special assistance regarding limited English proficiency, contact your RK&K office receptionist and they will be able to direct you to: 1) an individual with our company that speaks your language; 2) an outside service that can assist you in communicating with RK&K; or 3) you may also contact Human Resources at: 410-728-2900

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Job Posting: 1278806

Posted On: Jun 15, 2024

Updated On: Jun 15, 2024

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