Service Assistant III - Food & Nutrition Services

at Christiana Care Health System in Newark, Delaware, United States

Job Description

Job Details
Are you interested in working for an organization passionate about love and excellence?

ChristianaCare is a nonprofit health system with a mission of service. We believe that the key to providing truly excellent health care is to partner with our patients and their families, building a system of care that is effective, affordable and valuable to everyone who is touched by it.

We are looking for aService Assistant IIIresponsible for the food service operation on the patient care areas. Serves therapeutically correct trays to patients, processes diet orders, collects patient menu selections, adjusts patient menus in accordance with patient's diet order and the diet reference manual, processes menu for trayline and demonstrates outstanding customer service.

Want to learn more about this position? Watch here -

If you're passionate about serving our patients with Love and Excellence, and would like to be considered for this position, please apply!
High school graduation or its equivalent
Six months food service experience preferred
ServSafe certificate preferred
An equivalent combination of education and experience may be substituted
This is a casual position working every other weekend. Rotating schedules to include:
Schedules to include rotating shifts that include 7:30AM-6:00PM, 7:45AM-6:15PM, 8:00AM-6:30PM, 8:15AM-6:45PM, 8:30AM-7:00PM, and 4:30PM-8:15PM.

* Demonstrates understanding and executes CCHS Core Values -Excellence and Love in each task.
* Demonstrates patient/customer "comes first" attitude. Greets patients, visitors, customers, and co-workers with a smile and pleasant manner. Demonstrates quality customer service. Practices service recovery.
* Checks meal report diet orders/changes against each patient tray; clarifies conflicting orders with nursing.
* Makes dietary modifications and appropriate age-specific adjustments to menus/trays following established guidelines.
* Prepares trays for new admissions and transferred patients.
* Serves and collects trays; performs meal rounds after serving to monitor patient satisfaction with food and service.
* Explains menu process to patients utilizing "Nutrition Scripts"; assures receipt of each patient's menu selection via CBORD room service appropriately guiding patients in making selections in accourdance with their diet.
* Reviews and adjusts patient's marked menu in accordance with the ordered diet and patient's nutritional requirements and the diet clerk reference manual (as needed if CBORD room service is in down time).
* Properly calculates fluid allowance and prepares trays with fluid restrictions.
* Calculates and delivers patient tube feeding formulas.
* Monitors patients with changes in intake and reports nutritional concerns to the dietitian/technician.
* Reports patient tolerance to nutritional supplements to the dietitian/technician.
* Maintains cleanliness of pantry area according to the established cleaning schedule.
* Delivers meals utilizing the current meal delivery system.
* Assembles and serves nourishments/snack baskets and fills water cups, as assigned.
* Inventories, obtains, stores, and rotates supplies and nourishments within established time lines using the par system.
* Thickens liquids to appropriate consistency for those patients on liquid modifications.
* Follows Standard Precaution procedures for infection control when preparing and serving trays.
* Prepares and serves early/late and test diet trays, as assigned.
* Communicates food service/nutrition related problems to manager, technicians and dietitians as encountered. Takes appropriate action to handle patient problems/inquiries.
* Checks and reports equipment temperatures and problems in accordance with quality control procedures.
* Participates on Patient Satisfaction Committee Meetings for their assigned pod as requested.
* Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
* Assembles patient meals quickly and in accordance with the menu. Items are placed in correct position on tray (trayline assembly).
* Efficiently operates dish machine and all... For full info follow application link.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Copy Link

Job Posting: 1278432

Posted On: Jun 14, 2024

Updated On: Jun 21, 2024

Please Wait ...