Senior Technical Trainer

at GovCIO in Dover, Delaware, United States

Job Description


GovCIO is hiring a remote Technical Trainer to support the DEA.


Plans, develops, and implements technical product or system training programs for customers, and/or employees, and field support personnel. Technical training may include standard, repeatable modules, customized and new product modules. Obtains information from customer and technical organizations, engineering, software and product requirements to prepare training programs; prepares lesson plans and training materials; designs product demonstrations; develops course content; determines methodology; and coordinates the development of training aids. Conducts training sessions, demonstrations, and develops criteria for evaluating effectiveness of training activities. Requires prior technical subject matter knowledge and experience.

+ Confers with management, employees and clients to gain knowledge of work situations requiring technical training and to better understand changes in policies, procedures, regulations, business initiatives and technologies

+ Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops

+ Trainers are expected to have technical expertise

+ Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date

+ Facilitates the execution of all training programs

+ Monitors training costs to ensure budget is not exceeded, and prepares budget reports to justify expenditures


+ Bachelor’s degree with 8+ years of technical training experience (or commensurate technical training experience)

+ ISD knowledge and experience towards the development of in-classroom instructional materials and other methods including, but not limited to training plans, storyboards, narrative scripts, graphics, etc

+ Experienced with developing and designing of computer based training

+ Possess a strong working knowledge of Adobe Captivate and the understanding Adobe create suite

+ Familiar with the best practices for designing training, utilizing ADDIE

+ Clearance Required: able to maintain Secret Clearance and able to acquire and maintain DEA Suitability

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $81,850.00 – USD $112,000.00 /Yr.

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Location US-Remote

ID 2024-4222

Category Information Technology

Position Type Full-Time

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Job Posting: JC261071295

Posted On: Jun 09, 2024

Updated On: Jun 20, 2024

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