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Technology Manager - Payments

at M & T Bank in Wilmington, Delaware, United States

Job Description

Overview:

Manages the activities of several Engineering and/or Architecture Managers and/ or Team Leaders. Responsible for the budget of cost center(s) spanning concurrent development streams. Provides long and short-term strategic direction for the functional team for multiple applications and/or cost centers. Serves as primary contact to the Engineering and/or Architecture and Technology leadership team and business partners. Oversees development and career planning for all team members.

Primary Responsibilities:

+ Manage and participate in consults with client management in the analysis of short and long-range business requirements and recommend innovations that anticipate future impact of changing business requirements. Responsible for building a positive client relationship.

+ Monitor the technology direction of the industry and vendor applications.

+ Research and initiate change to the status quo when necessary. Responsible for vendor and product analysis and recommendations.

+ Build rapport within the organization. Communicate and develop a professional level of communication and cooperation. Maintain relationships with vendors and professional organizations.

+ Oversee multiple application development, support testing efforts, technology infrastructure/project management and/or other technology domains. Organize and control activities of the teams, assign personnel to various projects and direct their activities. Ensure completion of schedules. Responsible for short and long-term staffing planning. Coordinate activities with other managers as required.

+ Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.

+ Oversee recommended designs based on business and technology requirements. Manage escalated issues and concerns. Remain current on activities outside the team that may impact the team or client environment.

+ Develop and manage multiple cost center budgets. Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.

+ Demonstrate a strong understanding of the business environment and needs within the area of responsibility. Understand technical, business and operational impacts of a project or problem.

+ Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge.

+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

+ Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

+ Promote an environment that supports diversity and reflects the M&T Bank brand.

+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

+ Complete other related duties as assigned.

Scope of Responsibilities:

Oversees a team where the majority of employees are engineers and/or architect individual contributors, or Engineering Supervisors and Team Leads.

Supervisory/Managerial Responsibilities:

10 to 20

Education and Experience Required:

+ A combined minimum of 11 years’ higher education and/or work experience, including a minimum of 4 years’ engineering and/or architecture experience and 5 years’ leadership experience including people management

+ Proficiency with pertinent project management, word processing and spreadsheet applications

+ Capable of working on multiple projects of a complex nature

+ Experience on large system enhancements, conversions, and production problem resolution

+ Complete understanding of the system development life cycle

+ Excellent problem-solving skills to assist in issue resolution

+ Familiar with application development software and hardware platforms

+ Excellent verbal and written communication skills

+ Excellent analytical skills

+ Excellent decision-making skills

+ Experience encouraging teamwork and serving as role model when leading and directing others

+ Understanding of technical, business and operational impacts of a project or problem

+ Confidence in leading multiple teams often in different geographic locations and time zones

+ Experience on large system enhancements, conversions and production problem resolution

+ Prior experience presenting to senior management

Education and Experience Preferred:

+ Bachelor’s degree

+ Minimum of 12 years’ technology management or large program leadership experience

+ Extensive application, product knowledge experience with skills, application(s) and function of the technology area being led

+ Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications

+ Understanding of multiple business area’s functions

+ Proven mentoring and leadership capabilities from a project management perspective

+ Experience with skills, application(s) and functions of the technology area

+ Good understanding of the Bank’s application framework

+ Aware of the Bank’s business plan and strategic objectives with ability to shape direction

+ Mastered knowledge and focus of the entire system and support projects outside of normal business-as-usual (BAU)

+ Self-motivated and able to motivate others

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $143,874.91 – $239,791.52 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Wilmington, Delaware, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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Job Posting: JC261061506

Posted On: Jun 09, 2024

Updated On: Jun 16, 2024

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