Sr. ServiceNow Engineer (Remote)

at GovCIO in Dover, Delaware, United States

Job Description


GovCIO is currently hiring for a Sr. ServiceNow Engineer (Remote). This position will be a fully remote position within the United States


In this role, you will provide contracted support to the Department of Veterans Affairs Office of Information and Technology. The environment is dynamic and challenging, as client needs are often evolving. As a self-starter on a team of high-performers, you will work closely with our VA partners to improve operational processes and to build a success-oriented organization focused on data analytics and integrity.

You will fulfill a critical need for the Data and Analytics portfolio as it drives to a unified intake process using Service Now and connecting to Jira and other legacy systems.


+ Configure, maintain and expand ServiceNow applications utilizing the Now Platform with the goal of implementing a unified intake process for the Data and Analytics portfolio.

+ Rapidly deliver both lightweight back-end services and front-end public-facing web stack, with a focus on interconnecting these ServiceNow functions into legacy systems.

+ Diagnose and troubleshoot production application issues.

+ Promote and drive innovation in technologies, processes, and tools.Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.

+ Interaction with stakeholders in support of the Product Owner.

+ Use unit and integration testing to ensure systems is defect free.

+ Interface with internal and Government management personnel.


Required Skills and Experience

+ Bachelor’s Degree in Computer Science, Computer Engineering, w/ modern Program/programming languages Java, Ruby, and or Python

+ 10 years’ of development experience plus 2 additional years’ experience.

+ 4+ years’ experience in ServiceNow and the Now Platform – ITSM, App Engine and/or Integration Hub

+ Must be a U.S. Citizen

+ Must be able to design, discuss, and document system strategies for platforms, applications, and networks

+ Experience writing both unit and end-to-end automated tests.

+ Proficient with Jira and GitHub

+ Must be able to obtain and maintain a suitability/public trust clearance.

Preferred Skills and Experience

+ ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework

+ JAVA development experience

+ ServiceNow Certification (Certified System Administrator or Application Developer)

+ Experience with government agencies and VA in particular is a plus

Clearance Required:

+ Must be able to obtain and maintain a Tier 4 suitability/public trust clearance

Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $140,000.00 – USD $175,000.00 /Yr.

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Location US-Remote

ID 2024-4204

Category Information Technology

Position Type Full-Time

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Job Posting: JC260965621

Posted On: Jun 07, 2024

Updated On: Jul 17, 2024

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