Senior Analyst, Performance Assessment

at American Red Cross in Wilmington, Delaware, United States

Job Description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!

Job Description:
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The Senior Analyst, Performance Assessment leads the DCS program for performance assessment, including metrics, measurement and performance evaluation. This position operates in support of all pillar and core processes of Disaster Cycle Service (DCS).
Drivers for this work include: Numbers of processes or events evaluated, number of metrics, number and requirements of grant-funded programs, and performance assessment capability and resources available in internal teams and the field.
This position reports to the Director, Disaster Business Operations
This position works closely with Disaster Cycle Services business process owners, program managers, and the Humanitarian Services Operations team to ensure comprehensive and coordinated performance assessment activities.


Facilitates the development of metrics and measures for DCS processes and programs and the collection and analysis of performance data. Supports interpretation of measurement tools.

Leads the design and development of data collection and data analysis processes to allow accurate real-time monitoring and improvement of DCS programs and processes.

Creates and supports performance and evaluation tools and systems for accurate, organized and complete metrics and performance information.

Supports DCS continuous improvement programs and processes by providing data collection, advanced statistical and qualitative analysis and reporting.

Produces and disseminates business intelligence. Synthesizes, prepares and communicates data, evaluations and reports.

Develops and supports volunteers who are the primary Red Cross workforce. Engages volunteers as equal team members with specific responsibilities as part of their work

Supports large-scale relief operations activities when required.

Leading program evaluation, research and/or progress monitoring projects that yield organizational changes.

Statistical modeling and high-level research tools.

Fluency with databases and data-gathering instruments (e.g., surveys, observational rubrics, advanced information systems).

Experience developing and delivering presentations to senior leadership.

Experience with report writing and project management.

Ability for working well with volunteers, field staff, and executive management.

Ability to develop programs and processes that will be implemented across a large department network

Proven track record of collaboration, facilitation, and leadership.

Individual must be analytical, customer oriented, organized, and able to operate with an orientation toward strategic visioning.
Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop... For full info follow application link.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job Posting: 1275774

Posted On: Jun 06, 2024

Updated On: Jun 15, 2024

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