Product Architect Wholesale

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a Principal Architect to join our Product Team. You will be responsible for defining and driving the technical vision, strategy, and architecture for our products as they relate to the various segments and customers. You will work closely with product managers and other stakeholders to deliver scalable, secure, and high-performance solutions that meet the needs of our customers and partners.

The Main Responsibilities

+ Define and communicate the technical vision, strategy, and architecture for the Wholesale product portfolio.

+ Analyze potential opportunities and emerging technologies to formulate the set of scope from a business perspective that a product project needs.

+ Evaluate technology and innovation opportunities for the Wholesale segment.

+ Collaborate with product managers to articulate Wholesale customer needs and feedback on the Lumen product portfolio.

+ Ensure alignment and integration of the Wholesale product architecture with the enterprise architecture and other product domains.

+ Evaluate and recommend new and emerging technologies, tools, and platforms that can enhance the Wholesale product capabilities and performance.

+ Continuously evaluate the market trends and needs to propose solutions best suited for Wholesale customers.

+ Provide customer feedback to other architects and product managers in the team and across the organization.

+ Drive innovation and continuous improvement in the Wholesale product domain.

What We Look For in a Candidate

+ Bachelor’s degree or higher in Computer Science, Engineering, or related field.

+ 10+ years of experience in Network Engineering, architecture, and design.

+ Experience as a Product Architect, Enterprise Architect or Solutions Architect that has solutioned DIA, Ethernet, Waves, IPVPN and dark fiber solutions.

+ 5+ years of experience in leading and managing complex and large-scale Network projects and teams.

+ Proven experience in successful Product Launches with Network Products, SASE, resale of value-added services.

+ Expertise in cloud technologies, microservices, APIs, and DevOps.

+ Experience in designing and developing solutions for the Wholesale segment of the technology and telecommunications industry.

+ Experience in evaluating emerging technology and understanding how it applies to Wholesale customers.

+ Strong knowledge of the Wholesale business processes, products, and services.

+ Excellent communication, collaboration, and leadership skills.


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$128,310 – $171,080 in these states: AR ID KY LA ME MS NE SC SD

$135,060 – $180,080 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$141,820 – $189,090 in these states: CO HI MI MN NC NH NV OR RI

$148,570 – $198,090 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333799

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline


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Job Posting: JC260605191

Posted On: May 31, 2024

Updated On: Jul 13, 2024

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