Lead Network Solutions Engineer

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This lead network solutions engineer position is responsible for serving as a SME (subject matter expert) for SASE design and implementation for network configurations, including but not limited to network security, firewall requirements, IP routing, and internet access. Employee Lead is responsible for providing guidance to the solution engineer team, setting standards, processes and overall network deployment associated with the SDWAN integration. Implementation may include new and/or existing Lumen provided MPLS, DIA, Broadband and Cellular access with new or existing customer-provided access. Serves as a SME, lead resource and support for a team of SASE Network Solutions Engineers.


This role is Work from Home, and can be based anywhere in the United States.

The Main Responsibilities

+ Provides leadership to team for complex conceptual and tactical solutions to customers networking requirements.

+ Manages a work queue of provisioning orders, meets metric performance for all tasks, and completes designs/configurations on-time and with accuracy. Processes orders according to SLAs, On Time Performance and quality standards.

+ Responsible for giving guidance on current and proposed solutions and providing recommendations to overall network deployment associated with the SDWAN integration.?

+ Acts as subject matter expert (SME) on future SDWAN/IP related projects and provides training and guidance on deployments.

+ Optimizes existing designs by demonstrating good judgment in selecting methods and techniques for obtaining solutions.

+ Manage strategic planning across multiple teams/stakeholders.

+ Ability to train existing staff and new hires.

+ May conduct quality audits to ensure consistent and effective use of process.

What We Look For in a Candidate


+ Associate degree or equivalent education or relevant experience. ?

+ 5-7 years related experience in networking, Fortinet, Versa or Palo Alto, and SASE.

+ Ability to clearly communicate with a wide variety of stakeholders.

+ Familiar with building and documenting processes


+ Bachelor’s Degree or equivalent experience in Operations, Technology, or related field

+ Experience in working in a fast-paced environment and dealing with ambiguity.

+ CCNA, CCNP, Juniper, AWS, Fortinet or Versa certifications.


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$94420 – $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$99390 – $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$104360 – $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$109330 – $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333401

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline


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Job Posting: JC260381872

Posted On: May 25, 2024

Updated On: Jun 06, 2024

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