Administrative Assistant

at Wilmington University in New Castle, Delaware, United States

Job Description

Administrative Assistant

DATE: May 6, 2024

FROM: Human Resources

POSITION: Administrative Assistant (PT)

Effective immediately: Part-time Administrative Assistant – College of Health Professions and Natural Sciences, - Wilmington University, New Castle Campus.


An associate degree or equivalent is required. Must have excellent communication, customer service, and organizational skills. Must be detail-oriented and able to work with diverse populations. Must be self-directed and able to make decisions independently and still work effectively as part of a team. Must possess strong written and verbal communication. Demonstrated ability to prioritize work and meet deadlines in a service-oriented environment with competing demands. Self-directed, independent worker with sound logic and reasoning in identifying alternatives or approaches to problem-solving. Maintains professionalism and confidentiality in all situations. Contributes as a team member and team builder. Must be computer literate and proficient in Microsoft Office products. Must have a working knowledge of WilmU database management systems (e.g., CAMS, Canvas LMS, Banner, BDM, Recruit, or other Microsoft-based Student Information System) is required. Must demonstrate respect for diversity in the workplace and a commitment to creating an inclusive and supportive work environment that values the contributions of all employees. Ability to maintain professionalism and confidentiality in any situation is a must.

Responsibilities include (but are not limited to):

  • Become knowledgeable with COHPNS graduate and undergraduate programs.

  • Create a partnership with Program Chairs and Directors to facilitate exceptional communication and student service.

  • Support students and faculty in reference to (but not limited to) registration, student payments, financial aid, academic program advising, admissions, syllabi, and grade questions.

  • Handle incoming telephone calls and in-person drop-ins—triage questions and inquiries to direct them to the proper person/department.

  • Assist Program Chairs, Directors, and faculty to provide technical, curricular, and student support.

  • Assist Program Chairs and Directors in processing Academic Approval Forms, overload and override requests, grade changes, and other administrative operations.

  • Document, maintain, and report minutes from division-specific meetings (e.g., curriculum committee, advisory board).

  • Oversee event scheduling (room reservations, food & refreshment logistics, and ordering), RSVPs, coordinate AV equipment, etc. Coordinate advisory committee meetings, special events, etc. Provide necessary announcements, information, and invitations to College and University faculty for program/college events and activities.

  • Distribute, collect, and process Outcomes Assessment materials according to the established College procedure.

  • Demonstrate high levels of competency in oral and written communication with all stakeholders (students, faculty, staff, administration, and the community)

  • Demonstrate skill and confidence in utilizing video conferencing platforms (Zoom, Teams, etc.).

  • Develop collegial and collaborative relationships with administrative and support staff serving programs in other colleges.

  • Prepare materials for and assist with Open Hours and other similar events as necessary.

  • Promote and foster an inclusive and diverse environment for all students, faculty, and staff.

  • Perform other duties which may be assigned by the Program Chair and/or Dean.

Hours of Employment: Generally, working hours will be between Monday through Friday, 8:30 a.m. to 6:30 p.m. depending on the needs of the department(s) and/or the University. The incumbent must maintain a flexible work schedule to occasionally work some early evening hours. Hours may be adjusted for the first week of a block/semester and special events. Travel to other Wilmington University sites is required.

Benefits:Tuition Reimbursement, Employee Assistance Program, Training and Development.

Salary Range: Commensurate with experience.

Application Deadline: June 3, 2024

To apply, visit

Copyright 2024 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

Copy Link

Job Posting: 1271127

Posted On: May 21, 2024

Updated On: Jun 06, 2024

Please Wait ...