Human Resources Generalist

at City of Dover in Dover, Delaware, United States

Job Description

Do you have what it takes to be part of our team?  The City of Dover is currently seeking qualified applicants for the Human Resources Generalist position. The Human Resource Generalist provides technical services in the areas of Human Resources Administration.  This position provides assistance to employees, retirees and the public.  This position handles a wide variety of responsibilities, including recruitment, benefits (FMLA, pension and retirement plans, short term disability, etc), training programs, and updating City-wide policies, procedures and handbooks. 


Job Responsibilities

  •  Performs benefit administration, including worker’s compensation, Family Medical Leave Act, COBRA, disability, health, dental, pension, and vision.  
  • Assist with risk management, labor relations, compensation as well as assisting the director/department with any special need or project.
  • Create and participate in employee morale and team building ideas and functions.
  • Coordinate supervisor training as required. Facilitating the training of HR and Safety related topics.
  • Interprets City policies, procedures, and labor contracts; reviews, analyzes, and interprets language, personnel laws, and City policies and procedures to present the situation and a possible solution to the Human Resources Director.
  • Provides customer service relating to human resources to co-workers, retirees, and the public; provides counseling and advice in accordance with City and state ordinances, regulations, policies, and laws.
  • Recruits new employees for the city and presents new employee orientation.
  • Prepares and processes retirements specific pensions and 401 plans.
  • Performs administrative tasks such as preparing correspondence, special reports for the area of responsibility. 
  • Participates in collective bargaining negotiations as needed, including impasse, mediation, and/or arbitration processes.
  • Interacts with department heads and supervisors to gather information to change or create new personnel policy; makes recommendations to Director.
  • Manage, conduct, and coordinate Human Resources trainings to inform City employees of Department policies and processes, State and Federal labor laws.
  • Oversee and facilitate development programs for employees.
  • Assist with customer inquiries, collect and process documents, record and report department processes.
  • Employee Relations management, and resolution as needed.
  • Instructs or trains others through explanation, demonstration, and supervised practice, or by making recommendations on the basis of technical disciplines.
  • Onboarding, I-9, and conducts benefit orientation with newly hired employees.
  • Submits online investigation requests and assists with new-employee background checks.
  • Entry of all employee changes to include promotions, demotions, terminations into current ATS system via personnel action forms.
  • Assist with data entry of employee electronic filing as needed.
  • Performs other related duties as assigned.
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Job Posting: 1270968

Posted On: May 20, 2024

Updated On: Jun 20, 2024

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