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Senior Manager, Vertical Risk | Retail Bank

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

West Creek 5 (12075), United States of America, Richmond, Virginia

Senior Manager, Vertical Risk | Retail Bank

We're Changing Banking for Good by supporting our customers in their financial moments that matter, protecting our customers from financial threats, and protecting our position in the marketplace. Vertical risk advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence. This role will support Marketing, Analytics and Product Strategy (MAPS).

If you have the passion to Protect our Customers and Protect our Bank, we need you!

Responsibilities
As a Senior Risk Manager, you will:

Inspire and empower a team of 2-5 vertical risk advisors

Advise and consult with self-directed teams to help develop well-designed products, practices, and processes

Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk managers

Manage multiple tasks independently to meet deadlines

Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive outcomes

Effectively work in non-linear space and bring structure to deliver on our well-managed agenda

Oversee risk event remediation impacting customers stemming from process breakdowns or other problems and develop permanent corrective actions

Support second line of defense assurance reviews, internal audits, and regulatory exams

General Qualifications
Successful Senior Risk Managers in our culture are:Innovative, adaptive, and inclusive

Exceptional verbal and written communicators

Able to blend strategic and tactical thinking and creative and analytical reasoning

Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

Able to identify themes and apply learnings in highly ambiguous contexts

Collaborative, team players with the ability to navigate and influence organizations

Passionate about continuously learning

Basic Qualifications

At least 3 years of financial services risk management experience

At least 7 years of experience supporting, partnering and interacting with internal business clients

At least 2 years of people leadership experience

Preferred Qualifications

Bachelor's Degree

5+ years of experience in risk management, financial services, technology, or product management

3+ years of people leadership experience

Professional certification (CFE, CRM, CIA)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

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Job Posting: 1270822

Posted On: May 19, 2024

Updated On: May 19, 2024

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