Project Controls Director

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director, Project Controls will be responsible for the governance, cost control, alignment and communication within the custom network strategy and team at a national level for our Custom Network organization. As a key member of the Lumen custom network national leadership team, this role will oversee governance, enterprise project program management (EPPM), progress reporting, and customer acceptance. The successful candidate will have a positive, collaborative attitude to work across internal and external organizations in the establishment and execution of project control efforts.

The Main Responsibilities

Cost Control

+ Develop and implement strategies to manage project costs effectively.

+ Monitor project budgets, track expenses, and identify cost-saving opportunities.

+ Collaborate with finance and procurement teams to optimize spending.

Governance and Progress Control

+ Establish project milestones, timelines, and critical paths.

+ Monitor project progress against established targets.

+ Implement corrective actions when deviations occur to keep projects on track.


+ Ensure alignment between project objectives, stakeholder expectations, and organizational priorities.

+ Collaborate with cross-functional teams to maintain a unified vision.

+ Facilitate communication and coordination across different project phases.

Communication and Reporting

+ Develop and maintain effective communication channels for project updates.

+ Prepare regular progress reports for executive leadership and project stakeholders.

+ Address any project-related issues promptly and transparently.

Customer Acceptance

+ Work closely with customers to define acceptance criteria.

+ Ensure that project deliverables meet or exceed customer expectations.

+ Facilitate acceptance testing and sign-off.

What We Look For in a Candidate

+ 10+ years of relevant experience with 3+ years of leadership experience

+ 3+ years of experience in project management, project controls or related roles

+ Familiarity with EPPM tools, project management software and risk management practices

+ Highly analytical and strategic with a creative and hands-on leadership style

+ Inspires both collaboration and idea generation across the organization

+ Strong business acumen and strategic thinking skills

+ Strong communication, presentation, and stakeholder management skills with the ability to articulate information clearly

+ Ability to influence and collaborate across all levels of the organization


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$128,310 – $171,080 in these states: AR ID KY LA ME MS NE SC SD

$135,060 – $180,080 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$141,820 – $189,090 in these states: CO HI MI MN NC NH NV OR RI

$148,570 – $198,090 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333716

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline


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Job Posting: JC259975898

Posted On: May 17, 2024

Updated On: Jun 03, 2024

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