National Deployment Director

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director, National Deployment will be responsible for leading the deployment of the Custom Network for the National team. As a critical member of the Lumen custom network national leadership team, this role owns standards, drives operational excellence, and ensures seamless deployment while maintaining a strong focus on quality, safety and information security. The successful candidate will have a positive, collaborative attitude to work across internal organizations in the establishment and execution of deployment plans.

The Main Responsibilities

Deployment Strategy and Standards

+ Define and own end-to-end model and cross functional organizational deployment standards, processes, and best practices for the National team.

+ Collaborate with cross-functional and regional teams to ensure consistent deployment methodologies across regions.

+ Drive efficiency and effectiveness in deployment execution.

+ Responsible for all Network assets in all cable landing stations, running line sites, city gateways, and building points of presence. Oversees the operations of the city gateways, submarine landing stations, in-line amplifier sites, signal regeneration sites and terminal sites.

Regional Functional Leadership

+ Provide functional leadership to National deployment teams.

+ Foster collaboration, knowledge sharing, and alignment with organizational goals.

+ Monitor deployment progress, address bottlenecks, and ensure timely project delivery.

Acquisition and Construction

+ Oversee site acquisition, permitting, and construction activities.

+ Collaborate with real estate, legal, and engineering teams to secure sites and build infrastructure.

+ Ensure compliance with local regulations and industry standards.

Quality Assurance

+ Establish quality control processes for deployment activities.

+ Conduct regular audits to verify adherence to standards.

+ Drive continuous improvement in deployment quality.

Safety and Information Security

+ Ensure that all Custom Network results meet or exceed all service levels including on-time performance for service installation and repair work, installation quality to include meeting Company accepted and industry standards and initial installation fault rates.

+ Prioritize safety protocols during deployment, including site inspections and risk assessments.

Stakeholder Management

+ Engage with internal and external stakeholders, including vendors, partners, and regulatory bodies.

+ Communicate deployment progress, risks, and mitigation strategies.

+ Build strong relationships to facilitate successful deployment outcomes.

What We Look For in a Candidate

+ 10+ years of relevant experience with 3+ years of leadership experience

+ 3+ years of process improvement and/or project management experience

+ Experience with direct management of national deployments

+ Working knowledge of regulatory rules on a national and state level

+ Results orientation with a demonstrated track record of success

+ Strong business acumen and strategic thinking skills

+ Strong communication, presentation, and stakeholder management skills with the ability to articulate information clearly, in a well-organized format, and demonstrates an understanding of operational needs

+ Ability to influence and collaborate across all levels of the organization.

+ Demonstrated ability to thrive in a fast-paced, dynamic, and changing environment, with agility, resilience, and a customer-centric mindset.


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$128,310 – $171,080 in these states: AR ID KY LA ME MS NE SC SD

$135,060 – $180,080 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$141,820 – $189,090 in these states: CO HI MI MN NC NH NV OR RI

$148,570 – $198,090 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333714

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and

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Job Posting: JC259975669

Posted On: May 17, 2024

Updated On: Jun 03, 2024

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