Lead Control Management Officer - Technology Control

at Wells Fargo in WILMINGTON, Delaware, United States

Job Description

Why Wells Fargo:

Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. We’re especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees’ financial health, we offer competitive salaries and generous benefits package. Apply today.

About this role:

This role is a Control Officer position within the Wells Fargo Technology Organization.

Control teams are responsible for partnering with the relevant business and technology groups to identify, assess, manage, report and mitigate current and emerging risk exposures associated with their activities and operations. Consults and provides guidance to business groups on the development, implementation, and monitoring of complex business-specific programs to identify, assess, and mitigate risk. Consults and supports interpretation of policy, guidelines, and governance programs as the front line liaison to Independent Risk Management leaders. Designs and executes control effectiveness assurance program for Front Line-owned controls. Leads implementation of initiatives with moderate to high risk. Interfaces with Independent Risk Management, Audit, Legal, external agencies, and regulatory bodies regarding risk management of business-specific risk programs.

This Officer role supports the CIO teams covering Consumer Technology. The candidate will work across areas and will partner with Policy Owners, Independent Risk Management, Divisional Operational Risk Management, Technical and Information Security Subject Matter Experts and Central Risk Process Owners to ensure appropriate technology controls are in place within Consumer Technology. This role will operate independently, complete operational and strategic tasks and deliverables simultaneously, and communicate effectively with executives both verbally and written.

Responsibilities Include:

+ Identify and assess risk for the Technology Division

+ Develop remediation plans to address identified technology issues

+ Coordinating completion of multiple tasks and meet aggressive time frames in a geographically diverse and matrixed environment

+ Analyzing risk management processes to identify and implement areas of improvement to include documentation of enhanced standard operating procedures

+ Creating executive level reporting with aggregated and disaggregated views to provide awareness, request for action, and initiate escalation across efforts to CSBB leaders and risk committees

+ Performing analysis on large data sets to provide thematic insights in order to complete root cause analysis, identify risk, and develop remediation plans

+ Creation and Monitoring of Key Risk and Key Performance Indicators

+ Executing project management capabilities to include developing project plans, tracking action items and deliverables, and identifying and escalating risks and issues

+ Analyzing results of self-assurance activity, project details, results of BCP simulations, audits, incidents, and changes to identify control improvement opportunities

+ Continuously engaging in discussions with the central functions, business partners and stakeholders on opportunities to improve end-to-end processes and controls, new product or services strategies, systems, products and services, to determine impact, identify, and remediate operational risk issues.

Required Qualifications, US:

+ 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

+ Demonstrated ability to pro-actively and independently analyze and solve problems and address risks.

+ Take accountability of timely submission of deliverables.

+ Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.) and quantify risk (financial impact to organization, risk exposure levels).

+ Ability to identify risk and controls, to create remediation plans, remediation success criteria and control documentation.

+ Knowledge and experience in Policy Management, third party risk, BCP, SDLC, Availability Management, Configuration Management, Access Control, Segregation of Duties, vulnerability management, and other domains in technology and information security to serve as a SME.

+ Knowledge and understanding of technology regulatory guidance and industry frameworks or standards FFIEC, NIST, ISO, COBIT, PCI, ITIL, SOX, SOC

+ Understanding of audit lifecycle and methodology.

+ Ability to find data, analyze, organize, and identify themes in large amounts of data.

+ Create action based on data analysis and KPI/KRI metrics and build presentations.

+ Ability to lead project execution by creating project plans, tracking action items and deliverables, and reporting to showcase progress, risks and issues.

+ Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner. Strong analytical skills with high attention to detail and accuracy.

+ Ability to translate technical language into plain business language, and to translate business requirements into technology initiatives.

+ Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.

+ Technical understanding of specific business operations, processes, products, and customer interactions where they manifest risk.

Job Expectations:

+ Ability to work hybrid schedule, three days in office, two days remote

Preferred work locations :

+ Boston, MA

+ Chandler, AZ

+ Charlotte, NC

+ Des Moines, IA

+ Minneapolis, MN

+ Philadelphia, PA/Wilmington, DE

+ San Fransisco Bay, CA

+ St. Louis, MO

+ Summit, NJ

Pay Range

$111,100.00 – $237,100.00


Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits – Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

Posting End Date:

19 May 2024

  • Job posting may come down early due to volume of applicants.**

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and

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Job Posting: JC260004548

Posted On: May 17, 2024

Updated On: May 22, 2024

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