Vice President Custom Network Implementation

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Regional Vice President, Custom Network Implementation will be responsible for executing on our custom networks strategy through implementing tailored network solutions for our customers. This role leads a regional team that owns and drives network builds, infrastructure build, network optimization, strategic investments, and aligns standards and strategy for the fiber-based custom network solutions.

We are hiring three leaders, one for each of our regions – East, West, and Central. More details on specific geographies and breakouts will be shared during the hiring process.

The Main Responsibilities

+ Responsible for management of all custom network implementations in region from planning, forecasting, scope validation, date management, milestone management, financial management, supplier management and internal/external communications

+ Meet with stakeholders and internal customers to develop, align, and review operational targets and projects, measure end-to-end performance, assess all opportunities, and investigate system and process improvements, identify and communicate business value.

+ Responsible for capacity resolution including the tactical planning and solutions engineering for custom network orders requiring additions or augments to the custom network

+ Responsible for all market expansions in support of Sales or Network Planning to support large custom network building programs

+ Ensure proper network commissioning and testing including logical configurations, testing, and acceptance of all new and augments of all existing custom network components

+ Accountable for outside plant construction services including management of all building adds, outside plant augments, building access agreements, right-of-way and third-party asset acquisition, and fiber inventory of the custom network

+ Drive tactical situation resolution requiring daily involvement in tactical operations and leading people management responsibilities.

+ Accountable for meeting all financial targets including regional CAPEX and OPEX budgets, P&L and driving overall cost efficiencies.

What We Look For in a Candidate

+ Bachelor’s degree or equivalent in Engineering, General or Business; Master’s degree preferred.

+ 12+ years of experience in network architecture, design, implementation or infrastructure, with a minimum of 5 years in a senior leadership role.

+ Preference will be given to candidates living in the defined regional alignments.

+ Proven record of leading successful fiber network deployment initiatives, driving revenue growth, and delivering value to clients.

+ Deep understanding of network technologies, architectures, and emerging technologies.

+ Strong business acumen and strategic thinking skills, with the ability to translate client needs into innovative custom solutions.

+ Strong communication, presentation, and stakeholder management skills, with the ability to influence and collaborate across all levels of the organization.

+ Demonstrated ability to thrive in a fast-paced, dynamic, and changing environment, with agility, resilience, and a customer-centric mindset.

+ Excellent leadership and people management skills, with the ability to inspire, motivate, and develop high-performing teams.

+ PMP certification preferred.


The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$167,580 – $223,440 in these states: AR ID KY LA ME MS NE SC SD

$176,400 – $235,200 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$185,220 – $246,960 in these states: CO HI MI MN NC NH NV OR RI

$194,040 – $258,720 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333654

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

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Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisi

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Job Posting: JC259975737

Posted On: May 17, 2024

Updated On: May 24, 2024

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