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Receptionist (Bi-lingual)

at Port To Port International Corp. in New Castle, Delaware, United States

Job Description

Job Title: Receptionist

Job Category: Administrative

Department/Group: Customer Service

Travel Required: No

Location: Indoor

Position Type: Full-Time

Immediate Supervisor: Customer Service Supervisor

 

Job Description: 

Job Purpose: Responsible for handling front office reception and administration duties, including but not limited to greeting guests and answering phones, sorting and distributing mail.

Duties:

  • Answer phones and operate a switchboard.  Handle inquiries about the company giving information about shipments and re-route calls to specific employees. Take and relay messages. Complete Excel file with Customer’s information whenever possible.
  • Every day first thing in the morning revise the messages of the answering machine, also at the end of the day prior leaving office.
  • Greet visitors warmly and make sure they are helped.
  • Open blinds in the morning, close in the afternoon.  Make coffee. Make sure the reception area is tidy (dust, mop/vacuum as necessary).  Make sure there are enough flyers, cards and pamphlets of PTP for customer to take.
  • Collect, log and distribute parcels and other mail.
  • Other clerical tasks may include: make copies, send/receive and distribute faxes, organize cabinet of office supplies (make list of what’s needed, give the list to HR).

Future tasks may include: prepare shipments and cashier duties.

Requirements:

·         Effective oral and written communication.

·         Must be Bilingual Spanish-English.

·         Proficient in use of Microsoft Office tools.

·         Ability to multi-task.

·         Must pass background screen, drug tests.

·         Reliable and dependable.

 

Physical Requirements:

 

·         Lift 0-10 lbs.                  0-3 hours

·         Carry 0-10 lbs.              0-3 hours

·         Stand                              0-3 hours

·         Walk                               0-3 hours

·         Sit                                    3-5 hours

·         Push                               0-3 hours

·         Pull                                 0-3 hours

·         Climb                              0-3 hours

·         Bend                               0-3 hours

·         Kneel                              0-3 hours

·         Squat                              0-3 hours

·         Reach                             0-3 hours

·         Grasp                              0-3 hours

 

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Job Posting: 1264284

Posted On: Apr 29, 2024

Updated On: May 29, 2024

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