HR Data & Analytics Delivery Manager - Sr. Associate

at JPMorgan Chase in Newark, Delaware, United States

Job Description

As a Business Delivery Manager in the HR Data and Analytics team, you are focused on enabling the delivery of products in a consistent and scalable way using strong business acumen and collaboration with cross-functional teams at all levels. Key areas of support include intake, prioritization and liaison for AI/ML, data visualization, technology, and data advisory partnership to drive centralized best practices and synergy.

Job responsibilities

+ Collaborate with a cross-functional teams to execute on key delivery tasks and identified ways to boost efficiencies in a structured approach

+ Partner to identify and manage completion of targeted activities, monitor for adherence to deliverables, and raise blockers or other dependencies in a timely manner

+ Support HR product priorities, routines and cadences needed to drive end-to-end implementation of enhanced experiences

+ Manage and develop the ongoing need to safeguard our data and partner with control and governance teams to ensure our delivery methods are well controlled

Required qualifications capabilities and skills

+ Minimum 3 years in delivery / program / business management role

+ Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint – PitchPro preferred internally)

+ Ability to communicate clearly and confidently across multiple levels of the organization

+ Demonstrated ability to independently and proactively manage dynamic workload, drive attention to detail, escalate appropriately, and manage sensitive information with discretion

+ Demonstrated experience in agile product deployment processes, including but not limited to hands-on use of:

+ JIRA / Jira Service Management

+ Luma /

+ SharePoint / Confluence

Preferred qualifications, capabilities and skills

+ Relevant experience in consulting, client engagement, or project execution with demonstrated experience in data & analytics topics

+ Domain knowledge in Human Resources analytics or in the financial services, especially in recruitment, workforce planning, talent & career development, and HR service

+ Pragmatic problem solving approach and experience supporting across multiple types of issues in project work

+ Ability to navigate ambiguity and willingness to learn new areas of focus (e.g. support functions, software, tools, methodology)

+ Understanding or experience of the following tools:

+ Data visualization tools (e.g., Tableau, PowerBI, Qlik)

+ Statistical software or coding languages (e.g., R, SAS, SPSS, Python)

+ Advanced excel skills (e.g., VLOOKUP, INDEX MATCH, advanced conditional formatting, Analysis ToolPak, macros/VBA)

+ Data wrangling (e.g., SQL, Alteryx)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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Job Posting: JC258705376

Posted On: Apr 21, 2024

Updated On: May 24, 2024

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