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Technical Business Analyst II - R2343-7013

at Computer Aid, Inc in Newark, Delaware, United States

Job Description

Technical Business Analyst II
Req number:
R2343
Employment type:
Full time
Worksite flexibility:
Hybrid
Job Summary
As the Technical Business Analyst II, you will be responsible for collaborating with both business stakeholders and IT teams to translate business needs into technical requirements, while also leveraging data analytics to drive business solutions.
Job Description

We are looking for a Technical Business Analyst II to work closely with both business stakeholders and IT teams to translate business needs into technical requirements, while also leveraging data analytics to drive business solutions. This will be full time and on-site.

What You'll Do
  • Collaborate with business stakeholders to understand their challenges and objectives
  • Conduct interviews, workshops, and surveys to gather business requirements
  • Analyze current business processes and propose improvements or new system requirements
  • Utilize data analytics tools to analyze large datasets, identify trends, and provide actionable insights to support business decisions
  • Develop and maintain reports and dashboards that provide visibility into key performance indicators (KPIs) and business metrics
  • Work with IT and data teams to ensure data accuracy and integrity
  • Translate business needs into detailed technical requirements for IT development teams
  • Create functional specifications, data flow diagrams, and process maps to guide system design and development
  • Serve as a liaison between business stakeholders and IT teams to ensure clear communication and alignment on project objectives and deliverables.
  • Facilitate meetings and presentations to report on findings, progress, and solutions
  • Assist in project planning, scheduling, and tracking to ensure projects are delivered on time and within budget
  • Identify project risks and issues, and work with the team to develop mitigation and resolution strategies
  • Collaborate with QA teams to define testing strategies and plans
  • Review test cases and participate in testing activities to ensure that solutions meet business requirements and quality standards
  • Develop training materials and conduct training sessions for users on new systems and reports
  • Provide ongoing support and guidance to users on data analytics tools and methodologies

What You'll Need

Required:
  • Bachelor's degree in Business Administration, Information Technology, Data Analytics, or a related field
  • Proven experience as a Technical Business Analyst or similar role, with a strong focus on data analytics
  • Strong analytical and problem-solving skills, with the ability to analyze large datasets and translate data into insights
  • Proficiency in data analytics tools and business intelligence platforms (e.g., Tableau, Power BI)
  • Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders
  • Knowledge of business process reengineering and requirements gathering methodologies
  • Experience with project management tools and methodologies (e.g., Agile, Scrum)
  • Ability to manage multiple projects simultaneously and work in a fast-paced environment

Preferred:
  • Certifications in data analytics & business analysis.
  • Experience in specific industries or business domains relevant to the organization.
  • Experience with Salesforce
  • Experience with Tableau

Physical Demands
  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitors
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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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Job Posting: 1261250

Posted On: Apr 19, 2024

Updated On: May 19, 2024

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