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SLM Assay Application Service Consultant - 402920-7754

at Siemens Medical Solutions USA, Inc in Newark, Delaware, United States

Job Description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as an SLM Assay Application Service Consultant to provide service lifecycle expertise for IMMULITE immunoassays and Syva drug testing assays in the Specialty Lab Solutions business line.

Our global team : We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .

This is a role well suited to an ambitious professional, looking for the next step in their career. As an SLM Assay Application Service Consultant you will be responsible for :

  • Representing the global service organization on new assay development teams, as well as providing service lifecycle support for IMMULITE immunoassays and Syva drug testing assays in the Specialty Lab Solutions business line.
  • Producing all relevant assay service deliverables to support a new assay launch or applications on a new instrument launch.
  • Providing service functional expertise for assay design, service documentation, education content, assay trend codes, assay troubleshooting content, and the release of assay updates or new assays.
  • Advocate for IMMULITE and Syva field Applications personnel on new assay development teams, representing tasks performed by Applications personnel in the field, such as clinical education, method validation, go-live support, and assay troubleshooting.
  • Communicating clinical utility of new assays to service groups in headquarters, regions, and countries; responsible for facilitating best practice sharing on IMMULITE and Syva assays across the service organization.
  • Performing analysis of global service metrics and assay performance trends and presenting to service teams, product teams, and other business line teams. You will promote serviceability and clinical assay expertise across business level functions.
  • Leading Service Element Teams in defining the assay service concept, application services strategy, and coordinating knowledge transfer to other service groups in headquarters, regions and countries.
  • Other additional responsibilities may be assigned as needed.

Required skills to have for the success of this role


  • Bachelor's degree in Biotechnology, Medical Technology, or comparable education.
  • Minimum of 5-8 years of Industry experience; including experience with IMMULITE and/or Syva systems and assays, or experience with other immunoassay systems or drugs of abuse testing systems.
  • Experience working in the clinical diagnostics laboratory, and/or as an Applications specialist in the lab diagnostics industry.
  • Experience working with cross-functional teams and demonstrating excellent interpersonal and communication skills.
  • Skilled collaborator with stakeholders both within and outside of the service organization, including Marketing, R&D, Supply Chain, or Quality. Ability to drive continuous improvement and innovation in service delivery.
  • Excellent presentation skills with the ability to influence outcomes.
  • Willingness and flexibility to travel up to 20%, both within the USA and internationally.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about

"Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

Why you'll love working for Siemens Healthineers:

  • Be part of exciting and innovative projects that help solve some of the world's most significant health problems.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career.
  • Competitive total rewards package.
  • Contribute to our social responsibility initiatives focused on access to education and technology, and sustainability, making a positive impact on communities.
  • Participate in our celebrations and social events.
  • Opportunities to contribute your innovative ideas and get paid for them!
  • Employee perks and discounts.

We are globally recognized as an Employer of Choice, but don't just take our word for it. Here are some of our most recent awards and recognition:

  • Great Place to Work Certified 2023
  • Best Places to Work for LGBTQ Equality
  • Best for Vets Employers by Military Times
  • Glassdoor Employer Rating: 4.0

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Job Posting: 1259079

Posted On: May 01, 2024

Updated On: May 02, 2024

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