Lead SDLC Process Owner

at Humana in Dover, Delaware, United States

Job Description

Become a part of our caring community and help us put health first

The Lead Technology Leadership Professional is responsible for all aspects of the Systems Development Life Cycle (SDLC) for Humana IT.

We’re looking for a professional with experience designing or supporting an enterprise-wide SDLC. This person understands what it takes to deliver technical solutions while optimizing risk and is comfortable with technology, controls, compliance, Agile methodologies, and process improvement. The ideal candidate is customer-centric, welcoming feedback to improve our approach. They get work done and demonstrate skill at communicating and building relationships at all levels-executive to engineers. A steering committee of executives provides regular strategic direction for the future of our SDLC. You will organize a group of expert Directly Responsible Individuals to bring that strategic vision to life.

Use your skills to make an impact


The Lead SDLC Process Owner plans, performs and implements process improvement initiatives and works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead will be accountable and responsible for defining the future of our System Development Life Cycle (SDLC) and the included processes and standards.

Other Key Responsibilities

+ Evaluate existing processes

+ Develop metrics that provide data for process measurement and identify indicators for future improvement opportunities

+ Measure performance against process requirements and align improvement to performance shortfalls

+ Provide consultation on the use of re-engineering techniques to improve process performance and product quality

+ Deliver presentations and training courses including measurement, analysis, improvement and control

+ Observe, survey, and analyze best practices within Humana and externally for techniques and processes

+ Advise executives to develop functional strategies on matters of significance

+ This role is a remote, work at home role anywhere in the US. Candidates in Louisville will have flexibility to work both in office and at home.

Required Qualifications

+ Bachelor’s degree or 5+ years of SDLC or process improvement experience

+ 5+ years of project or product leadership experience with demonstrated ability to run large scale, highly visible programs

+ 5+ years of process improvement experience

+ Experience using process mapping tools like Lucidchart or Microsoft Visio

+ Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization

+ Ability to interact with and defend position with executives

Preferred Qualifications

+ Experience with Azure Boards

+ Six Sigma Black Belt or Lean certification

+ Scaled Agile Framework (SAFe) certification and/or experience operating in an environment that uses SAFe

+ Experience with IT governance frameworks such as COBIT

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana’s secure website.

*This is a remote position.

**Must be able to work EST hours.

***Travel may be required if outside of the Louisville area 1-2 times/year.



Scheduled Weekly Hours


Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,300 – $158,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upg

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Job Posting: JC258045404

Posted On: Apr 07, 2024

Updated On: May 02, 2024

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