AVP, WC Claims (Middle Market Team) - 6137

at Chubb in Wilmington, Delaware, United States

Job Description


Perform assignments, tasks or activities that contribute to the overall business objectives of the corporation and the department. Develop and maintain strong relationships with our TPA partners and home office personnel in an effort to increase productivity with a focus on achieving claims handling excellence. Manage, oversee and provide direction to all levels of personnel, including claims representatives, supervisors, managers and executives.

  • Oversee the supervision and training of staff on complex coverage and compensability issues;
  • Participate in the recruitment and development of staff;
  • Participate in the development of claims and operational practices and procedures;
  • Provide in-depth analyses and presentations to senior claims management and underwriters on existing claims;
  • Provide support to business leaders on an as needed basis on various claims and underwriting related issues and marketing meetings;
  • Undertake other special projects as directed by Senior Management;
  • Work with WC Compliance Manager on jurisdictional compliance issues;
  • Maintain active diary and conduct team self-audits;
  • Demonstrate an excellent understanding and ability to apply the technical aspects of WC claim handling;
  • Participate in WC CLR committees;
  • Provide oversight on reportable long term exposure claims and various other claims of high complexity;
  • Work closely with other Chubb disciplines in a team environment consisting of underwriting, actuarial, legal and accounting;
  • Provide settlement and reserve authority within authority level in accordance with CHUBB protocol;


Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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Job Posting: 1257018

Posted On: Apr 05, 2024

Updated On: May 05, 2024

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