Client Service Leader - Federal Environmental Services

at CDM Smith in Dover, Delaware, United States

Job Description


Requisition ID:


Business Unit:


Job Description:

Seeking highly qualified professional to lead and expand CDM Smith’s environmental remediation portfolio with federal clients, primarily Department of Defense and to include U.S. Army Corps of Engineers. As a full-service firm, CDM Smith has been providing services to the federal government in the environmental remediation market for over 35 years. We are looking for someone who will help continue this tradition through the development of strategies to grow business with new and existing clients.

We offer in office, hybrid or remote working environments allowing for flexible work options.

As a Client Service Leader, you will lead the business development efforts for our federal group specifically focusing on consulting, planning, engineering, design, and construction services of remediation projects for Department of Defense clients. The Client Service Leader will play a key role in the implementation of business development strategies to achieve aggressive and sustainable growth targets. The Client Service Leader will facilitate this growth by establishing a multi-year strategic plan, setting short- and long-term business priorities, leading client engagements, identifying teaming partners, and growing the business in this sector. As a member of this high-performing team, you would contribute to CDM Smith’s mission by:

- Identifying and developing new business opportunities for professional and construction services for Department of Defense clients.

- Collaborate with cross-functional teams to design, develop, and implement innovative digital solutions to meet the needs of our clients.

- Managing client relationships with large, multi-site, and/or complex clients and leading strategic business development efforts.

- Serving as capture manager for proposal and task order proposal efforts to include managing and communicating amongst a diverse team of experts.

- Developing strategic short- and long-term business plans.

- Keeping abreast of agency initiatives, funding issues, and organizational changes.

- Maintaining awareness of the Federal environmental marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants.

- Establishing an established business network (potential clients and teaming partners).

- Engaging with CDM Smith Program and Project Managers to support the delivery of quality projects that meet scope, schedule, and budget commitments to maintain client satisfaction.

- Contributing to the firm’s stature by actively participating in leadership roles in professional societies and associations.

- Serving as mentor to junior staff.

Job Title:

Client Service Leader – Federal Environmental Services


ENT Sales – Military, Transp & Energy

Employment Type:


Minimum Qualifications:

- Bachelor’s degree.

- 15 years of related experience.

- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

- Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications:

- Current experience working with the Department of Defense on environmental issues.

- Demonstrated success in business development and long-term relationship management for federal-sector clients.

- Bachelor’s degree in a field related to engineering, science, construction, or business.

- Proficient in the use of Microsoft 365.

- Strong written, verbal, and interpersonal communication skills.

- Self-motivated, disciplined and results oriented.

- Ability to travel as needed for client/project requirements.

EEO Statement:

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

Why CDM Smith?:

Check out this video and find out why our team loves to work here! (

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Site Location:

Mid-Atlantic United States

Agency Disclaimer:

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

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Visa Sponsorship Available:

No – We will not support sponsorship, i.e. H-1B or TN Visas for this position

Background Check and Drug Testing Information:

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks,

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Job Posting: JC257341828

Posted On: Mar 24, 2024

Updated On: Jul 12, 2024

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