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Food Service Supervisor | Main Kitchen | Christian

at Christiana Care Health System in Newark, Delaware, United States

Job Description

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!

We are seeking a Food Service Supervisor in our main kitchen to provide patients and customers with optimum quality food and service through proper temperatures, therapeutic accuracy, and effective cost containment and maintenance of caregiver training under safe and sanitary conditions.

The work schedule for this position is varied shifts, including weekends and holidays. Sample schedules are shown below:
5:30am-2:00pm
9:30am-6:00pm
11:00am-7:30pm
1:00pm-9:30pm

Benefit Highlights:
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off
Paid parental leave
Tuition assistance

Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentor, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Principal duties and responsibilities:
Demonstrates a patient/customer "comes first" attitude. Greets patients, visitors, customers, and co-workers with a smile and pleasant manner. Demonstrates quality customer service. Practices service recovery.
Demonstrates understanding and executes CCHS Core Values - Excellence and Love. Interacts with patients, families, co-workers, management, physicians, and other department staff in a compassionate manner, demonstrating empathy, sensitivity, patience, and mutual respect.
Consistently enforces all department and Christiana Care policies and procedures. Holds employees accountable for their work performance and follows through on the disciplinary process utilizing Culture of Responsibility principles.
Demonstrates skills and knowledge necessary to maintain standards for technical operations, performance improvement, department goals, safety, infection prevention, and sanitation.
Educates and reinforces compliance of staff with all state and federal regulations.
Develops employees within section, through effective routine staff meetings, on the job training, in-service classes, employee tracking, and evaluations.
Maintains documentation of all section employees and activities; attendance, in-services, training, disciplinary actions, work performance issues, employee discussions, meetings, attendance, and Kronos exception sheet records.
Monitors employee work performance for areas of unsurpassed excellence and effectively utilizes the discipline process according to a culture of responsibility by engaging in thorough fact finding, problem identification, and appropriate action and follow up. Prepares and presents disciplinary action as warranted.
Prepares employee performance reviews which reflect careful analysis of employee strengths and developmental areas.
Prepares inventory and orders for designated vendors according to established vendor delivery/order schedule.
Monitors food handling, preparation, recipe compliance, product rotation for the cafeteria and patient areas; maintaining infection prevention controls and sanitation practices throughout the areas of operation.
Conducts routine food and recipe testing both from trayline, cafeteria line and at point of service.
Follows cash handling policy and procedures. Accurately completes all cash reports including daily cash reconciliation, weekly cash reconciliation, and daily deposit log.
Initiates operation of performance improvement within department to meet customer/patient satisfaction.
Participates in problem solving when operational difficulties arise taking corrective action as needed.
Demonstrates professionalism at all times and serves as role model for core values and the code of conduct.
Completes all assignments in a timely manner.
Performs assigned work safely, adhering to established departmental safety rules and practices; initiates a response to any unsafe activities, conditions, hazards or safety violations that may cause injury to self, other employees, patients and visitors, and report your response in a timely manner to your immediate supervisor.
Demonstrates knowledge of the department and CCHS... For full info follow application link.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 1244859

Posted On: Feb 29, 2024

Updated On: Mar 14, 2024

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