Human-Centered Design & Generative AI Intern

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

ChristianaCare is committed to transforming healthcare through innovative solutions. We believe in placing the patient at the center of everything we do, and we are at the forefront of exploring the potential of Generative AI to improve healthcare experiences and outcomes.

This exciting summer internship offers a unique opportunity for a passionate and creative student to gain hands-on experience in both Human-Centered Design (HCD) and Generative AI within the exciting and evolving healthcare landscape. You will work alongside a diverse team of designers, engineers, and healthcare professionals to explore and develop impactful solutions that address real-world challenges.

The Human-Centered Design Intern will shadow experienced UX analysts, designers, and software developers, gaining insights into the design process from ideation to prototyping and testing, with a focus on integrating generative AI capabilities. They will conduct user research through interviews, surveys, and observations, understanding needs and frustrations of patients, providers, and other stakeholders, with the potential to leverage AI-powered insights for deeper comprehension. The Human-Centered Design Intern will also participate in active projects, assisting with tasks like user persona development, user journey mapping, prototyping, and usability testing, always with the potential to explore how generative AI can elevate these processes.

Join the ChristianaCare family for endless personal and professional growth opportunities and the chance to collaborate alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.

Conduct human-centered design research
Support design thinking activities, agile development methodologies, and discovery workshops
Participate in shadowing and observation opportunities across the organization and provide technical support for generative AI initiatives
Provide real-time assessments of the generative AI landscape as it continues to emerge
Assist with meetings, tours, and workshop preparation and setup
Document customer meetings, concepts, and project artifacts/decisions
Work both independently and collaboratively with a team of designers, developers, and analysts

DURATION: Summer 2024 (8 weeks at 40 hours/week) tentative start of June 10

High school diploma or GED
Currently enrolled in an undergraduate or graduate program in design, engineering, computer science, healthcare, or a related field.
Strong interest in healthcare and the potential of technology to improve lives.
Passion for creative problem-solving and design thinking.
Excellent communication and collaboration skills.
Ability to work independently and as part of a team.
Basic understanding of research methods and data analysis is a plus.

EEO Statement:

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 1244830

Posted On: Feb 29, 2024

Updated On: Mar 30, 2024

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