Loans Reconciliation and Reporting Analyst - Entry Level - Hybrid

at Citigroup in New Castle, Delaware, United States

Job Description

The Loans Reconciliation Reporting Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


+ This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.

+ Activities will include independently investigating cash breaks, reconciliation processing versus agent notices and resolving those breaks related to the investigation.

+ Possible interaction with other counterparties around positions and outstanding balances/claims

+ Supports an expansive and/or diverse array of products (risk and control) /services.

+ Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.

+ Make recommendations to management to support process improvement.

+ Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

+ Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.

+ Makes evaluative judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements.

+ Minimizes risk to the bank through increased knowledge of procedural requirements – understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies. Often related, but not limited to loan documentation processes.

+ Timely management and escalation of all requests and issues related to loan processing

+ Has direct interaction with external customers to disseminate or explain information

+ Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

+ Demonstrates an excellent knowledge of Bank related systems

+ Utilizes communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity

+ Individuals at this level exhibit executional capabilities

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 0-2 years of experience

+ Basic knowledge of Business Processes, Systems and Tools used

+ Demonstrate understanding of Loan Processes, Procedures, Products and Services

+ General awareness of managing, preparing, and reviewing loan documentation

+ Able to identify, mitigate, manage, resolve, and escalate risks and issues

+ Awareness of risk types, policies and control measures and processes

+ Comply with applicable laws, rules, and regulations, and adhering to Policies


+ Bachelor’s/University degree or equivalent experience

Job Family Group:

Operations – Transaction Services

Job Family:

Loan Documentation and Processing

Time Type:

Full time

Primary Location:

New Castle Delaware United States

Primary Location Salary Range:

$48,840.00 – $68,160.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement (\EEO\Supplement\Final\JRF\QA\508c.pdf) .

View the EEO Policy Statement (\aa\policy.pdf) .

View the Pay Transparency Posting (\%20English\formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Job Posting: JC254483361

Posted On: Jan 29, 2024

Updated On: Feb 28, 2024

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