IT Contract and Vendor Management Analyst

at Berkley in Wilmington, Delaware, United States

Job Description

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future — leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you’d never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

The IT Vendor Management Analyst will be responsible for all aspects of the IT vendor management function for the company. This includes supporting and coordinating with business process owners through the vendor selection process as well as doing risk-based due diligence for existing vendors. This position will be responsible for reviewing current vendor management procedures to explore improvements in process efficiencies and controls. The Senior IT Vendor Management Analyst will provide ad hoc reports as requested by various members of IT and business management.

+ Develops and implements strategic vendor management and governance function.

+ Reviews the IT vendor management process and explore improvements in process efficiencies and controls.

+ Researches and incorporates industry IT vendor management best practices with organizational practices.

+ Works with IT and business teams to review potential vendors and assist with Requests for Proposal (RFP) / Requests for Information (RFI)

+ Coordinates vendor Proof of Concept (POC) efforts with IT Enterprise Architecture, business stakeholders, and vendors

+ Collects and reviews vendor information and manages input from key stakeholders and relationship managers.

+ Works with Third Party Risk Management team to ensure completion of Information Security due diligence.

+ Works with Corporate Legal to ensure completion of contract review and due diligence.

+ Assists with contract renewals and contract management.

+ Conducts ongoing vendor due diligence.

+ Maintain status of risk assessments, contractual agreements, and contract expiration/renewals for all IT vendors

+ Administers the IT vendor management software (Archer)

+ Develop reports to aid in budgeting and forecasting hardware and software asset and maintenance purchases/renewals.

+ Produces and distributes management reports for IT vendor management.

+ Creates and maintains the IT vendor management database.

+ Audits the IT vendor database periodically to measure and report on data integrity and compliance.

+ Position will require travel of up to 10%

+ 5+ years in IT Vendor Management Analyst role

+ Bachelor’s degree in a related field or equivalent

+ Knowledge and experience with working with vendors and vendor contracts

+ Experience with an IT vendor management tool required, RSA Archer experience a plus.

+ Experience in successfully implementing Strategic IT Vendor Management processes.

+ Solid knowledge of large IT vendor agreements, especially Microsoft, Oracle, and IBM

+ Strong negotiation and vendor management skills

+ Ability to work independently with minimal supervision.

+ Ability to manage multiple tasks simultaneously.

+ Strong interpersonal and communication skills

Behavioral Core Competencies

+ Personal Ownership

+ Business Knowledge

+ Negotiating Conflict

+ Confidence around Sr. Leaders

+ Boldness

+ Composure

The Company is an equal employment opportunity employer.

Job ID: 2023-9466

Name: Berkley Technology Services LLC

Street: 101 Bellevue Parkway



Seniority Level:

Mid-Senior Level

Job Functions:

Information Technology

Employment Type:


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Job Posting: JC248804359

Posted On: Sep 30, 2023

Updated On: Feb 07, 2024

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