at Amtrak in Wilmington, Delaware, United States
Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Principal Software Engineer is responsible for analyzing, designing,developing and installing software solutions. The role is also a point ofescalation for operational support for assigned systems.Daily responsibilities may include development, configuration and/orintegration; ensuring issues and tickets are resolved quickly; working withproject managers, Senior Principal Software Engineers, Business SystemAnalysts, IT service owners and IT service offering leads to keep all partiesformally updated and aware of development efforts and issue resolutionstatus; and providing technical leadership for operational and projectrelated initiatives.
The Principal Software Engineer provides daily technical oversightthroughout the project lifecycle. This role works closely with customers,business analysts and team members to understand the businessrequirements that drive the analysis and design of quality technicalsolutions.
Leads the software development approach as an engineering exercise;confirms requirements are clear, follows a documented developmentmethodology and makes sure a unit testing regimen is followed todeliver code per designs.
Designs, builds and suggests architecture thatwill last beyond current initiative or product effort.
Determines operational feasibility by evaluating analysis, problemdefinition, requirements, solution development and proposedsolutions.
Leads technical direction and decisions, follows a documenteddevelopment methodology and makes sure a unit testing regimen isfollowed to deliver code per designs.
Collaborates with enterprise architect and infrastructure to integrateapplications and hardware.
Ensures that the design and application implementation meet securityand QA standards.
Creates and updates documentation as necessary to ensurearchitectures, designs and other descriptions are up to date anddescribes the as-deployed system.
Ensures development teams are following applicable standards formethodologies, integration, tools, and testing.
Ensures documentation, flowcharts, layouts, diagrams, charts, codecomments and clear code are followed.
Prepares and installs solutions by determining and designing systemspecifications, standards and programming.
Protects Amtrak by following Information Security standards and applying consistently.
Adheres to quality standards and procedures. Reviews modules forquality assurance and checks compliance with application architecturestandards and Service Level Agreements (SLAs).
May assist in definingdevelopment guidelines and standards to be utilized in software development/integration.
Proactively recommends and provides ongoing maintenance ofapplications.
Assists in the development of user guides and training documentation.
Provides technical guidance or system process expertise.
Develops reports and presentations for senior management, asneeded.
May manage vendor relationships that are required to provideoperational support.
May coordinate preventative maintenance activities between vendors,IT and the business, including the installation of service packs, patches,and hot fixes.
Keeps abreast of new technical standards and practices.
Analyzes/monitors applications to ensure that the functionality andperformance meets all product and service level requirements
Bachelor's Degree incomputer science, information systems, softwareengineering orbusiness managementplus 7+ years relevantexperience or11+ years of relevant work experiencein subject matterexpert capacityrequiredto satisfy education and experiencerequirements.
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Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.