Service Assistant I - Patient Escort - Wilmington

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

Are youservice oriented and interested in working for an organization passionate about loveandexcellence?

We are seeking a part-time Service Assistant I totransportpatients to appropriate hospital areas via stretcher, wheelchair, beds, and specialized vehicles to/from patient care and clinical service areas as directed by dispatchers or schedulers. As well as:

Assists in care and maintenance of departmental equipment.

Attends educational programs, in-service meetings, and other meets as directed.

Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

This position is morning shift (11pm-7:30am) with varying hours available, also includes working every other weekend and every other holiday.

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021!

Guided by our values of excellence and love, ChristianaCare offers:

Full medical,dental,vision,lifeinsurance, etc.

Two retirement planning offerings, including 403(b) with company contributions

Generouspaidtimeoff with annual roll-over and opportunities to cash out


Incredible Work/Lifebenefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellnessreimbursement, and greatdiscounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Educationandexperience requirements:
Two years of customer service experience
High school diploma orequivalent preferred

An equivalent combination of educationandexperience may be substituted

Mustbeable to acquire BLS certification upon hire

Knowledge, skill, and ability requirements:

Knowledge of hospital departmental locations.

Knowledgeofbasic body mechanics.

Knowledgeofbasiccomputerskills (email, web education, timekeeping application)

Abilitytolearn departmental policies/procedures.

Ability to read and write at a high school level.

Ability to use Smart Phones for job assignments.

Ability to work in a standing position and walk for long periods of time for the duration of the shift.

Abilitytomaintain good public relations.

Abilitytomaintaina high degree of personal hygiene.

Abilitytomaintainacourteous, service oriented helpfulattitude throughout the workday.

Ability to be sensitive to the needs of others.

Ability totransportpatients on transport vehicles with equipment accessories effectively and safely.

Abilitytomaintain confidentiality, especially regarding patients.

Ability to exercise judgment and professionalism.

Ability to perform cardiopulmonary resuscitation.

Ability to follow written and oral instructions.

Abilitytocommunicate orally.

Scope, purpose, and frequency of contacts:

Frequent contact with patients, patientfamilies, nursing staff, clinical service staff, and departmental personnel in responding to requests for patient transportation and equipment needs.

Special requirements:

Must pass back evaluation examination.

Physical demands:

Continuous: standing or walking; pushing and/or pulling - ofteninvolvingconsiderableweight; repetitive motion of fingers, hands, wrists, and/or elbows - ofteninvolvingconsiderableweight.

Intermittent: bending &/or crouching; lifting and/or lowering - occasionally involvingconsiderableweight.

Working conditions:

Frequent: Handwashing.

Intermittent exposure of skin to dilute cleaning agents.

Potential exposure to blood, bodily fluids, and infectious diseases.

Who We Are

Delivering health, not just health care is our promise to ourcommunity.Beapartofanorganizationthatmakesadifference in a BIG way by impacting the lives of each other and the communities we serve.

From the clinical providers to the logistical support, everyone is delivering a semblance of care in ourcommunity through their role. As anorganizationthat puts patients first, anchoring ourselves in LoveandExcellence, this delivery of care and commitment of being excellent today and even better tomorrow make us all caregivers here at... For full info follow application link.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 1081424

Posted On: Dec 02, 2022

Updated On: Dec 06, 2022

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