Senior Security Service Technician

at Johnson Controls Inc. in New Castle, Delaware, United States

Job Description

Job Details
Sign On Bonus Available

What you will do
Responsible for designing,installing,and servicing the software and hardware for integrated applications following governing codes and standards. Design, install and servicevarious typesof communication applications to include wireless and LAN/Wan based security, fire, video surveillance and access control solutions following governing codes and standards.

How you will do it
Design,installsand services the software and hardware for integrated systems/applications without supervision.
Completes system and network programming asrequired.
Locates and clears trouble with damaged equipment or wiring, readjusts equipment,repairsor replaces inoperative equipment andtestfor proper operation.
Maintains asa positive liaison between Tyco IS and the customer to ensure proper communication is filtered through the Tyco IS and the customer organization whilemaintaininga high degree of professionalism and customer satisfaction.
Coordinates testing and final acceptance of system/application with the customer, police,fireor other agencies asrequired.
Ensures proper application of systems products to meet customer requirements.
Responsible for engineering, configuration, installation,maintenanceand support of data/video communication networks including wireless and IP solutions.
Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence.
Construct andmaintainup-to-date andaccuratedocumentation of security, fire and network configurations,diagramsand programming records. Create detailed security,fireand networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs.

What we look for

Associates Degree preferred or equivalent work experience.
High School Diplomarequired.
Variety of Security,Fireand communication manufacturer product certifications.
State and Local Certifications asrequired.
Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control and Close Circuit Television training courses.
Have the aptitude and or the years of experience capable of designing, installing,inspectingand repairing integrated systems/applications.
Experience with Software House, American Dynamics,Bosch,DMP, and other Enterprise Level Access Control systems,CCTVand IP video systems.
Have the aptitude andexperiencein wireless and LAN/WAN network engineering using Cisco products including Layer 2/3 Switches and Routers.
Experience with and solid working understanding of Ciscoswitches, routers, IOS software and diagnostics.
Good working knowledge of required technical hardware such as Cisco Routers, CSU, DSU, bridges, multiplexers,serversand switches; knowledge of building,configuring,and troubleshooting campus networks and remote access networks using Cisco Catalyst multi-layer switching technologies over high-speed Ethernet and Cisco routers connected to wired and wireless LANs
Excellent oral and written communication skills.
Excellent organizational skills.
Manage multiple tasks and resources.
Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.
Good understanding of IP Backbone Architecture, TCP/IP protocol.
Strong analytical and troubleshooting skills.
Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.
Possessa highlevelof PC literacy.
Mustpossessadvanced knowledge of designing, installing,inspectingand repairing integrated systems/applications.
Ability to work independently or in a team environment.
Interpret/read blueprints, building plans, electrical, schematics and sprinkler/fire plansin order tocomplete equipment installations, repairs,inspectionsand clear troubles.
Must have a valid driver license.
Ability to occasionally travel out of town to customer locations and training.
Ability to pass government background investigations whenrequired.
Must be available after hours toprovideoff-sitesoftware and hardware support and if requiredon-sitesupport to resolve system failures for integrated applications.
Project... For full info follow application link.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

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Job Posting: 1080292

Posted On: Dec 01, 2022

Updated On: Dec 31, 2022

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