at Tesla, Inc. in Seaford, Delaware, United States
Job Description
Residential, Field Service ElectricianJob Category Energy - Solar & Storage
Location Seaford, Delaware
Req. ID 137257
Job Type Full-time
Tesla participates in the E-Verify Program
What to Expect
The Residential Field Service Technician will report to the General Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including: solar PV systems, batteries, and other energy products. The ideal candidate has electrical, installation and servicing experience of residential solar PV systems. What You'll Do
Perform required preventive maintenance activities on inverters to maintain warranty coverage
Respond to corrective maintenance cases on solar PV systems, energy storage systems, and updating online case logs accurately
Work safely and in accordance with Tesla and industry standard safety requirements
Report writing, where required, to comply with deliverables in O&M contracts
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
Prioritize conflicting work requests and escalations
Respond to customers' concerns with the performance or functionality of their system
Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of at all times What You'll Bring
Minimum one year experience installing, maintaining, and troubleshooting solar PV systems
Valid Journeyman Electrician card preferred to perform electrical work in the states where work will be performed by the candidate
Understanding of the NEC codes that relate to solar PV installations
Knowledge of NFPA 70E practices
Proficiency in installing inverters and able to work with various ground and roof mount racking systems
Ability to stay organized in a fast-paced environment with aggressive timelines
Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.
Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.)
Must be able to work at heights, climb ladders and stairs, lift heavy objects and work on your feet for long periods of time
Bending, stooping, crawling, in confined spaces, working in limited illumination areas, working in dusty conditions are required
Ability to work independently and manage your own schedule
Comfortable making decisions independently and handling emergency situations with a calm and directed manner
Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment
Excellent customer service skills required
Ability to work well with others in a collaborative team environment
Ability to travel for up to 2 weeks at a time.
Employee Benefits
As a full time, Tesla employee, you will receive full benefits from day 1 for you and your dependents.
Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
3 medical plan choices with $0 paycheck contribution
Vision & dental plans (including orthodontic coverage)
Company paid Life, AD&D, short-term and long-term disability
401(k), Employee Stock Purchase Plans, and other financial benefits
Employee Assistance Program, Paid Time Off, and Paid Holiday
Back-up childcare and employee discounts
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
