Consumer & Community Banking- Control Manager- Marketing Con

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

Job Description

The Control Manager in this role will support the end to end control framework for the Media organization in CCB Marketing CoE. The control manger role includes leading business partners toward a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. The control manager in this role must demonstrate confident leadership and sound judgment to influence a strong risk management culture across business practices. This individual will drive collaboration through effective partnership across Compliance, Risk Management, Legal, Technology and Audit teams and promote a sustainable end-to-end control environment that identifies, escalates, addresses, and mitigates issues in a timely manner. Program management and stakeholder interaction is a critical component of this role.


+ E valuate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and opportunities, determine root cause of control breaks and mitigate issues in a timely manner

+ Ensure that controls are properly designed, operating effectively to reduce financial loss, regulatory exposure, and reputational risk

+ Perform ongoing analysis of program related data (e.g., KRI/KPI/metrics) to support business-related initiatives and strategies

+ Drive collaboration through effective partnership across Compliance, Risk Management, Legal, Technology and Audit teams

+ Influence business practices, key priorities, strategic decisions, policies, internal controls and standards


+ Bachelor’s degree or equivalent experience required

+ Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate risk and controls in conjunction with business partners

+ Proven manager who can educate colleagues on risk concepts and the application to risk and control evaluation

+ Exceptional critical thinking and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

+ Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the Control Agenda

+ Strong ability to articulate the control evaluation results in a meaningful and actionable manner

+ Flexible, adaptable to shifting priorities; able to work in a fast-paced, results-driven environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC228820916

Posted On: Nov 18, 2022

Updated On: Feb 20, 2023

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