Epic Willow Analyst

at CTG in Wilmington, Delaware, United States

Job Description

Epic Willow Analyst

United States

Healthcare IT

Nov 15, 2022Post Date

22202605Requisition #

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CTG is looking for an outstanding consultant with Epic Willow experience!

Project Duration: 11 months

Project Location: Remote (GA)

Job Title: Willow Analyst

Description: Full-time

Job Summary:

• Provide Epic application support (work tickets, service/change request, routine maintenance), while client focuses on important initiatives

• Documentation of responsibilities, how to’s and any requirements of your specific role on this project is expected

• Users and Security (SER, ECL, EMP) Updates

• Issue resolution – must document fully in ticketing system

• Interface error log

• Billing error work queues

• Documented Willow processes (e.g. ERX build checklist, NDC build, dispensing workflows by pharmacy, Orderset restricted meds)

• Data Courier Moves to TST and SUP

• Data Courier Moves to PRD

• Peer Review / Build Testing Prior to Data Courier Move(s)

HCPCS / JCODE updates

• Charging

LPF lists (not owned by ASAP, Ambulatory, Optime, Anesthesia)

• ED Boarder Workflow

• Care Areas (dispensing KB)

RFC Process

• Reporting Workbench Report (HRX) Creation

• No on call


• Epic Willow Certification required

To be considered for this opportunity, please apply directly through our website or email your Word version resume and compensation requirements to

CTG is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Application Management & Support
  • Education Level: High School Diploma/GED (±11 years)
  • Work Remote: Yes
  • Travel: No
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Job Posting: JC228733083

Posted On: Nov 17, 2022

Updated On: Jan 18, 2023

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