Product Owner - NDS

at Nelnet in Dover, Delaware, United States

Job Description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Create a collaborative and transparent environment that helps deliver business value in a quick and iterative fashion. Collaboration, relationship-building, communication and leadership are key aspects of the Product Owner role. The ultimate purpose of the Product Owner is to understand the Stakeholder needs, prioritize those needs based on business value and communicate those to the Technology Delivery Team so they can continuously improve the product.

Colorado Candidates: Pay range for this role is $75,000-$100,000 annually


+ Maximizing the value of the product by delivering a backlog to the team.

+ Creating and prioritizing user stories in product backlog, delivering the highest business value and aligning to the product roadmap

+ Collaborating with stakeholders to define requirements and acceptance criteria.

+ Communicating the value of the backlog to the delivery team and collaborating to deliver that value to stakeholders.

+ Challenging the team to meet commitments and deliver increased value over time.

+ Creating product documentation, partnering with the delivery team, tech writers and training.

+ Facilitating creativity and shepherding the innovation process with the team.

+ Developing a deep understanding of the product and business


Bachelor’s degree or related fields and/or commensurate experience. Master’s degree beneficial.


1. 2+ years’ experience using an Agile methodology

2. 2+ years’ experience as an Agile Product Owner preferred

3. Proven experience working with Senior Executives required

4. 2+ years’ student loan experience preferred


1. Excellent analytical and problem solving skills

2. Ability to conceptualize and analyze complex business processes

3. Strong motivation, negotiation, facilitation, and presentation skills

4. Ability to define and achieve business goals and meet deadlines while working both independently & collaboratively

5. Proven Servant Leadership capabilities

6. Strong customer service focus

7. Exceptional organizational skills

8. Exceptional oral, written, and interpersonal communication skills

9. Ability to successfully manage multiple, simultaneous initiatives and conflicting priorities

10. Ability to meet and manage customer expectations in a professional and timely manner



Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

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Job Posting: JC228340397

Posted On: Nov 11, 2022

Updated On: Dec 23, 2022

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