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Sr User Experience Designer

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

What you will be doing:

+ Design experiences across our Auto Servicing & Collections products

+ Review user research; identify opportunities for making improvements

+ Work with Product and Research to contribute to product requirements, including specifying desired outcomes

+ Ideation and prototyping to explore different options, including unexpected, but still workable solutions

+ Diagram the interactivity of the product ecosystem with user flows and wireframes

+ Detailed design, built upon our Design System, that brings our solutions to life

+ Advocate for Accessibility and Inclusive Design practices

+ Incorporate business understanding into design decisions

Our Desired Profile

+ Degree in relevant design discipline (e.g. Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.

+ Has shipped multiple successful digital products.

+ Self Directed; in both planning and structuring their effort.

+ Demonstrated experience user and human centered design approaches.

+ Prior work involves collaboration with design teams and cross functionally with product managers and software engineers.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $104,500.00 – $140,000.00 / year

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Job Posting: JC225950740

Posted On: Oct 10, 2022

Updated On: Dec 06, 2022

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