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Operations Specialist - Administrative

at Waste Management in Wilmington, Delaware, United States

Job Description

Waste Management has an exciting opportunity for an 'Operations Specialist'

Location - Wilmington, DE

The 'Operations Specialist' provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. 

  • Assists in troubleshooting and resolving safety, service, and operational issues.
  • Creates, distributes, and closes-out customer tickets on a daily basis.
  • Maintains and distributes department related information on a daily basis.
  • Communicates with other supervisors and managers about operations and/or dispatch issues.
  • Completes and maintains a variety of reports as directed by the department manager.
  • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assists with data collection and reporting required for incentive pay programs.
  • Assists with the processing of payments and other financial tasks as necessary.
  • Assists in the implementation of operational projects as needed.
  • Communicates with customers about service issues as needed.
  • Communicates with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
  • Performs other duties as assigned.

Why Join WM?

Our crews are the best. Highly trained, safety focused, with career opportunities and stability. We invest in you by providing industry-leading benefits- 100% free education for employees and dependents, health coverage, lucrative 401k, stock purchase plan, and more.

Join us, and together, we’ll work proud for our communities.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

 

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Job Posting: 1049708

Posted On: Sep 30, 2022

Updated On: Oct 30, 2022