Workers Compensation Claim Director - 350518

at Chubb in Wilmington, Delaware, United States

Job Description

Job Title: Workers Compensation Claims Director

Salary Grade: 25

Location: Wilmington, DE; Philadelphia, PA

Position Summary Focus Statement:

Perform assignments, tasks or activities that contribute to the overall business objectives of the corporation and the business divisions being supported. Develop and maintain strong relationships with both external and internal customers in an effort to increase productivity with a focus on achieving claims handling excellence. Maintain proactive management of claims by focusing efforts toward expedient and equitable resolutions and insuring established reserves reflect Chubb North Americans financial exposure. Provide timely and appropriate direction and authority to assigned Third Party Administrators.

Key Responsibilities:

  • Establish strong relationships with assigned Third Party Administrators
  • Oversight management of approximately 450 claims
  • Provide direction, reserve and settlement authority to claim handlers as outlined in Chubb North American Claim Handling Guidelines and within Directors authority, elevating requests above authority to appropriate management levels for approval
  • Perform assignments, tasks or activities that contribute to the overall objectives of the business division being supported including but not limited to; conducting audits, providing financial analysis on reserve adequacy, identifying occupational disease exposures, and providing expertise on jurisdictional nuances
  • Work closely with other Chubb disciplines in a team environment consisting of underwriting, actuarial, legal and accounting
  • Ensure all recovery opportunities are investigated and explored
  • Participate in the assigned weekly rotation Claim Loss Report (CLR) Committee to discuss complex claims
  • Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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Job Posting: 1049706

Posted On: Sep 30, 2022

Updated On: Oct 30, 2022