at Cummins-Wagner Company in Wilmington, Delaware, United States
Cummins-Wagner Company, Inc., a 100% employee-owned Company, is seeking a Field Service Technician for our expanding market in Wilmington, DE/Philadelphia. Cummins-Wagner Company, Inc. is a leader in the distribution of industrial and mechanical equipment. From our ten (10) office locations, Cummins-Wagner specializes in the sale and service of pumps, heat exchangers, boilers, water heaters, cooling towers and air compressors. As an employee-owned company, there is a unique opportunity for growth in a team environment. PURPOSE AND OBJECTIVE: We are seeking a self-motivated FIELD SERVICE TECHNICIAN that has a minimum of two years' experience pertaining to mechanical equipment service (i.e. air compressors, pumps). This individual must be able to provide service as needed on a 24/7 basis to our customers. Some jobs do require an overnight stay and mandatory training classes may also require this individual to be out of town for one-week periods. KEY RESPONSIBILITIES: • Required to be on call 24/7 and able to travel for out-of-town jobs and training classes as needed. • Must be able to work alone and self-motivated. • Electrical and mechanical background of rotating machinery and the ability to troubleshoot. • Effectively communicate with customers as well as internal employees. • Maintain a good clean driving record and background check. • Independently perform expert field service and repair on air compressors and compressed air systems. • Perform new & repaired equipment start-up commissioning and training. • Properly and accurately complete service related documentation, and utilize electronic communication & documentation devices where applicable (i.e. Wireless tablets). • Provide technical assistance & product support to internal colleagues including sales, service, and parts staff. • Develop and maintain positive relationships with customers and principals. • Maintain an organized, clean, and resourceful work environment to include the shop, work area, and service vehicle. • Understand and adhere to all safety related policies, rules, and guidelines. • Consistently provide courteous and professional representation of Cummins-Wagner employees. Cummins-Wagner is a 100% Employee Owned Company. To learn more about the company and becoming an employee owner, please visit our company's website at www.cummins-wagner.com. Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, national origin, veteran status, or any other basis prohibited by applicable law.