Director, Cyber Technology Program Management (Rem

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R156784

Locations: VA - Richmond, United States of America, Richmond, Virginia

Director, Cyber Technology Program Management (Remote Eligible)

A Cyber Technology Program manager leads strategic program delivery in conjunction with a maturing scaled agile delivery organization. Provides Delivery Services for Cyber and Tech executives who share accountability for a set of Cyber products & services that protect Capital One 24X7 from the bad guys. The Technology Director advances leadership's understanding of their roles within delivery and influences our organizational agility. They also serve as an inspirational leader who attracts and retains talent, creates high levels of energy and motivation throughout challenges, impediments and change. Their values and philosophies are well understood and are contagious in all directions organizationally, resulting in positive influence across teams and groups.


Ensures reliable and consistent delivery across the Cyber Services they support leveraging the tools and practices that best meet the needs of the teams and organization (agile, lean, PMP, Six Sigma, program management, etc); deep focus on execution, follow-through, accountability and results

Measurably improves the flow of delivery through continuous improvement

Partners with Product, Engineering, Architecture, Ops, and ISO leads to proactively identify opportunities to improve the efficiency and effectiveness of delivery and rapidly validate (or invalidate!) those improvements.

Drives large-scale system level change, including the creation and facilitation of senior level governance and implementation meetings where needed

Deploys governance that empowers team level decision-making

Builds trusted relationships with key stakeholders and influences adoption of Agile delivery practices and norms (can have difficult and constructive conversations and push back when needed).

Applies advanced facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination.

Supports issue resolution, risk mitigation, and escalation to leadership groups.

Leads effective planning ceremonies, such as initiative refinement and PI planning, across multiple programs.

Facilitates trade-out discussions amid conflicting priorities

As a people leader, builds a vision for efficient delivery across their portfolio, creates alignment within their leadership team and broadly communicates it.

Actively coaches and improves the performance of direct reports by routinely providing clear, candid, and actionable feedback.

Consistently elevates new talent to perform in stretch roles, creating the next generation of leaders.

Celebrates individual and team successes with appropriate recognition and rewards.

Builds a culture that fosters diversity, inclusion and belonging and helps grow diverse teams.

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

Bachelor's Degree

At least 5 years of Agile experience

At least 5 years of people management experience

At least 7 years of Project Management, Process Management, or Software Delivery experience

Preferred Qualifications:

Masters Degree

10+ years of Project Management, Process Management, or Software Delivery experience

8+ years of Agile experience

7+ years of people management experience

3+ years of Agile coaching experience

SAFe, Lean, Agile, PMP or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 


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Job Posting: 1046376

Posted On: Sep 24, 2022

Updated On: Oct 05, 2022