Clinical Research Associate -NC/SC/GA/FL (REMOTE)

at Merck in Dover, Delaware, United States

Job Description

Job Description

Our Clinical Research and Pharmacovigilance team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

We care deeply about helping the world be well. We strive to improve health for others in the future by developing new drugs and vaccines that treat and prevent disease. Clinical trials are an essential part of this process.

Position Description:

The Clinical Research Associate role is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

Primary Responsibilities:

+ Acts as primary site contact and site manager throughout all phases of a clinical research study, taking overall responsibility of allocated sites.

+ Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.

+ Performs clinical study site management/monitoring activities in compliance with International Council for Harmonisation Good Clinical Practice (ICH-GCP), Sponsor Standard Operating Procedures (SOPs), Local Laws & Regulations, Protocol, Site Monitoring Plan, and associated documents.

+ Gains an in-depth understanding of the study protocol and related procedures.

+ Coordinates and manages various tasks in collaboration with other sponsor roles to achieve Site Ready.

+ Participates and provides inputs on site selection and validation activities.

+ Conducts site visits including but not limited to validation visits, initiation visits, monitoring visits, close-out visits, and records clear, comprehensive, and accurate visit and non-visit contact reports appropriately in a timely manner.

+ Collects, reviews, and monitors required regulatory documentation for study start-up, study maintenance and study close-out.

+ Communicates with Investigators and site staff on issues related to protocol conduct, recruitment, retention, protocol deviations, regulatory documentation, site audits/inspections and overall site performance.

+ Identifies, assesses, and resolves site performance, quality, or compliance problems and escalates per defined Clinical Research Associate (CRA) Escalation Pathway as appropriate in collaboration with Clinical Research Manager (CRM), Partner Line Manager (PLM) and Regional Clinical Project Manager (RCPM).

+ Manages and maintains information and documentation in Clinical Trial Management System (CTMS), Trial Master File (eTMF) and various other systems as appropriate and per timelines.

+ Contributes to CRA team knowledge by acting as process Subject Matter Expert (SME) , buddy/mentor and sharing best practices as appropriate/required.

+ Supports and/or leads audit/inspection activities as needed.

+ Performs remote and on-site monitoring and oversight activities using various tools to ensure; 1) Data generated at site are complete, accurate and unbiased and 2) Subjects’ right, safety and well-being are protected

Position Qualifications:

Education Minimum Requirements:

+ Bachelor of Arts or Science Degree preferred with a strong emphasis in science and/or biology.

Required experience:

+ Min. 2 years of direct site monitoring experience in a bio/pharma/ Clinical Research Organization (CRO) (or as country specifically requires)


+ Ability to travel domestically and internationally approximately 65%-75% of working time

+ Expected traveling ~2-3 days/week

+ This position is remote

Core Competency Expectations :

+ Fluent in Local Languages and English (verbal and written) and excellent communication skills, including the ability to understand and present technical information effectively.

+ Excellent understanding and working knowledge of clinical research, phases of clinical trials, current International Conference on Harmonization Good Clinical Practice (GCP/ICH) & country clinical research law & guidelines.

+ Excellent understanding of Global, Country/Regional Clinical Research Guidelines, and ability to work within these guidelines.

+ Demonstrated ability to mentor/lead

+ Hands-on knowledge of Good Documentation Practices

+ Proven Skills in Site Management including independent management of site performance and patient recruitment

+ Demonstrated high level of monitoring skill with independent professional judgment.

+ Good IT skills (Use of MS office, use of various clinical IT applications on the computer, tablet, and mobile devices) and ability to adapt to new IT applications on various devices.

+ Ability to understand and analyze data/metrics and act appropriately

Behavioral Competency Expectations :

+ Effective time management, organizational and interpersonal skills, conflict management, problem-solving skills

+ Able to work highly independently across multiple protocols, sites and therapy areas

+ High sense of accountability/urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment

+ Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships

+ Works with high quality and compliance mindset

+ Demonstrates commitment to Customer focus




  • This is a remote-based role**

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” and that great medicines can make a significant impact to our world. And we believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully

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Job Posting: JC224372310

Posted On: Sep 22, 2022

Updated On: Nov 27, 2022