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UX/UI Designer - Card

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R153648

Center 1 (19052), United States of America, McLean, Virginia

UX/UI Designer - Card

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are currently seeking a UX/UI Designer to join our Card Acquisitions Experiences design team. We are passionate about advocating for user needs and delivering world-class products that redefine our customers day-to-day financial activities. This role's primary focus will be within the team guiding the evolution of how customers discover[or shop for] our credit card.

The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
What You'll Do:
You'll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences

Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

Advocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing

Championing prioritization of design centered product enhancements grounded in research and analysis

Connecting with design community peers by learning, sharing, and teaching

Working with partners and teams across various geographies

Embracing and advocating for an experience mindset - this is as important to the work as the results

Participating in hiring by reviewing resumes, conducting interviews and attending consensus

Discovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Participate in end-to-end product design by:

Working with researchers to understand customer needs and define opportunities through usability and empathy studies

Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Basic Qualifications

At least 4 years of experience with User Experience design
Preferred Qualifications

Designing for cross-channel experiences

Comfortable working with Product and Tech partners

Familiarity with design and prototyping tools, such as: Sketch and/or Figma

Familiarity with working... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

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Job Posting: 1043589

Posted On: Sep 20, 2022

Updated On: Oct 20, 2022