Principal Associate, Horizontal HR Partner

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R152929

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

Principal Associate, Horizontal HR Partner

Are you interested in joining a team best-in-class HR Business Partner team to help enable game-changing business results? In US Card and Banking and Premium Products Shared Services HR, you have the opportunity to work in an environment in which the business truly values HR partnership. If you have a passion for working on a collaborative team to influence and deliver on our key people processes that support our most important business asset - our associates - then look no further!

We are hiring a Principal Associate to support key HR processes and projects. The Principal Associate plays a critical role in delivering on key HR investments across the broader Human Resource Business Partner (HRBP) teams along with planning, monitoring and coordinating logistics for a number of processes, such as talent management and performance management activities.

In this role you will:

Partner with Talent and Performance Management Champions to execute the annual talent and performance calendar of activities

Share walk-around decks, communications, and training materials to be used in preparing managers and associates; may include facilitator or "train the trainer" sessions

Process semi-annual promotions

Provide feedback to Experience Lead to help drive continuous improvement of these programs

Partner with HRBP and business leads to develop All Associate Survey insights and translate the results into action items

Prepare All Associate Survey summary materials (deck and/or excel) for business leaders; includes scrubbing comments for inclusion in summary materials

Establish SME with HR data systems - Workday, People Data Hub, Talent Development Tool, etc.

Complete reporting as a part of key Talent Management/Performance Management/Survey processes

Provide data and reporting as needed for other requests, i.e. headcount tracking, spot bonus, spans and layers, etc on a regular and ad hoc basis

Participate in HR-related projects, as prioritized

Ensure HRBPs and business partners have a clear understanding of the processes, roles, responsibilities, and deadlines, resulting in well-managed HR processes

Partner with US Card Analytics team on dashboards and reporting

Partner with the Experience Lead and other Horizontal HR Partners to drive best-in class HR experiences for our associates

Key Competencies for Success

Strong organizational skills and follow-through

Meticulous attention to detail

Excellent written and verbal communication skills

Clear and proactive stakeholder management

Foundational process and project management skills

Ability to 'dive deep' and build subject matter expertise in key HR programs and processes

Basic Qualifications:

High School Diploma, GED, or Military Experience

At least 2 years experience working successfully in a project or process role, or military experience

At least 2 years of experience in a Human Resource role (inside or outside of Capital One)

At least 1 year experience in role where reporting and data management was required

Proficiency in Google Slides, Docs, and Sheets (including basic Sheets functions)
Preferred Qualifications:

Bachelor's Degree

Project Management or Process Management Professional Certification

Agile SCRUM certification

3+ years of experience in Human Resources

3+ years of experience in Project or Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 


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Job Posting: 1019254

Posted On: Aug 12, 2022

Updated On: Sep 03, 2022