Senior Performance Improvement Program Manager

at Christiana Care Health System in Newark, Delaware, United States

Job Description

ChristianaCare is looking for a dynamic nursing professional with expertise in critical care/trauma care to join our fast-paced team supporting Christiana Hospital's Level 1 Trauma Program. As a Senior PI Program Manager - Trauma you will work both independently and in collaboration with other PI Program Managers, Trauma Program Medical Director, Trauma Program Manager, Clinical Effectiveness and multidisciplinary health care teams, as well as management staff to provide leadership and support for excellence in trauma care within the state of Delaware.

A critical aspect of your role is the comprehensive quality assessment of trauma events, facilitation of patient safety and process improvement projects, support for Trauma site surveys/accreditation, promotion of education, as well as ongoing research efforts, which help direct new innovations in trauma care.

The successful candidate will have inpatient Trauma or Critical Care Experience with a high level of Emotional Intelligence (EQ) to manage change within our rapidly evolving healthcare environment


Required: Minimum of three years inpatient Trauma, Critical Care experience;

Master's degree in nursing, allied healthcare, public health, healthcare, or related field preferred; or a Bachelor's degree with equivalent robust experience in critical care, allied health, public health, healthcare management, information technology and/or business;

Applicable nursing license to practice in the state of Delaware;

Preferred: Trauma or CCRN, CPHQ, Lean Six Sigma and/or Project Management certification

Experience successfully managing multiple projects within a healthcare organization. Experience in leading and facilitating multi-disciplinary teams on quality improvement and/or process improvement activities using performance improvement tools and methodologies

Experience in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Visio, Access), Tableau and other data collection, analysis and reporting platforms

When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:

Hybrid Work Schedule

Full Medical, Dental, Vision and other insurance benefits

403 (b) with an employer match

Generous paid time off with annual roll-over and opportunities to cash out

12 week paid parental leave

About Christiana Care:
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.

ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

EEO Statement:
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 1019231

Posted On: Aug 12, 2022

Updated On: Aug 24, 2022

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