Operations Manager - Security (Delaware)

at Sunstates Security in Wilmington, Delaware, United States

Job Description

Operations Manager – Security (Delaware)

Wilmington, DE, United States of America

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Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by Forbes as one of America’s Best Employers in 2021 and 2022. ( At Sunstates Security, we’re committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.

We work hard to recruit and to retain the best and the brightest people for each client and every site location. We instill in our employees the Sunstates promise to provide a safe, disciplined and friendly work environment with an opportunity for career advancement.

If you’re searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country’s leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements


Sunstates Security has an immediate opening for a talented and motivatedSecurity Operations Managerto help lead our Wilmington, DE area.This is a salaried, full-time position. Must be available for 1st, 2nd, 3rd, and weekend shifts.

The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

In addition to a base salary, this position offers industry-leading benefits including a monthly vehicle allowance, mileage, annual performance bonus, full medical, dental, and vision insurance coverage, 401k plan, generous PTO, tuition assistance, and more.

The Operations Manager will assist in the administration of the region by:

+ Training, developing and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.

+ Overseeing the employee on- boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.

+ Training subordinate supervisors on software systems, procedural guidelines, Company policies and enforcing consistency in policy practice.

+ Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling and personnel issues.

+ Carrying out site assist visits and audits in accordance with the Quality Assurance program.

+ Coordinating with Area Operations Manager and Regional Manager to establish goals and objectives and communicate these with staff.

The requirements for the Operations Manager include:

+ Must have 2 year’s Supervision Experience

+ Excellent Organizational, Communication, and time management skills.

+ Computer proficiency (MS Office)

+ Attention to Detail

+ Reliable transportation and clear Motor Vehicle Record

+ Ability to travel and regularly visit all site locations for the Wilmington, DE region and surrounding areas.

+ Winteam knowledge is a plus

+ Professional Appearance

General Requirements:

+ DE Non-commissioned Security License (yellow card)

+ Valid Drivers License

+ Clean driving record (MVR)

+ Reliable transportation

+ Great Customer Services skills

+ Flexible schedule and availability

+ Prior security, law enforcement or military experience preferred

An Operations Manager may perform a multitude of duties as specified and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Sun123

Education Requirements (Any)

Associates Degree

Certification Requirements (Any)

Drivers LicenseState of Delaware Non-Commissioned Security License (Yellow Card)

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Bonus

This job reports to the Regional Manager

This is aFull-Timeposition1st Shift,2nd Shift,3rd Shift.

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Job Posting: JC220967588

Posted On: Aug 12, 2022

Updated On: Sep 12, 2022