at Heritage Concrete in Wilmington, Delaware, United States
Position - DISPATCHER / CUSTOMER SERVICE
Heritage Concrete has an immediate opening for a Concrete Dispatcher/Customer Service Representative in Wilmington Delaware. Our Family Owned and Operated Company supplies ready-mix concrete to residential, commercial, industrial and government projects in Delaware, Maryland and Pennsylvania. The primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency, and inter-department communication.
Prior dispatch/logistics preferred but will train the right candidate Construction Industry background is desirable. Must be able to work in a fast-paced work environment, have excellent customer service skills, strong organizational skills and attention to detail.
Apply by email to firstname.lastname@example.org or Call 302-353-0602 for more information
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent computer skills and proficient in Word, Excel, Outlook, etc., and knowledge of current operating systems and office suites
Must pass a drug screen and criminal background check
Able to do basic math
Able to work independently with attention to detail
Able to follow direction and work effectively in a team environment
Able to respond to stressful situations and customers in a professional, courteous manner
Able to read maps
Ability to effectively prioritize assignments to meet long-term and short-term deadlines
Excellent organizational skills
Able to write reports, document findings, and procedures, and to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Regular and predictable attendance, ability to work overtime, and rotating Saturday shift.
Job Type: Full-time
Pay: From $22.00 per hour