at JPMorgan Chase in Wilmington, Delaware, United States
As a Business UAT Analyst I you will perform limited scope user acceptance testing and end to end user acceptance tests. This role involves mitigating pre-production (test) defects; you will contribute to the identification efforts as well as assist in implementing system enhancements into a production environment that is free of defects. You will be an advocate for the business ensuring positive and negative results from testing are communicated, tracked and not repeated and ultimately demonstrate to business partners that functionality is as expected.
+ Attend all design walkthrough’s related to the end to end workflow
+ Review all project documentation such as Business Requirement Document, Functional Requirements Document, etc.
+ Documenting testing artifacts such as Test plans, milestones, trace matrix, Test scripts, defect and Test execution reports
+ Work closely with technology partners to identify, prioritize and automate the testing various of functionalities
+ Develop testing processes and approaches according to JPMC Chase, and Lean/Six Sigma standards
+ Assist in designing and ensuring overall integrity of the testing strategy/plan
+ Create and aligned UAT artifacts with the CCB Card UAT standard methodology
+ Work with appropriate business and technology leads to determine the acceptable range for test results and performance
+ Interpret detailed business Initiatives to deliver UAT tasks
+ Work with business and technology leads to identify the appropriate data for testing, and prepare that data for the test cases
+ Assist Application Developers and technical support staff in identifying and resolving problems
+ Facilitate resolution and communication of cross-application/organization architectural issues and decisions
+ Assess and revise test sequence and scope based upon test results and/or changes in product design
+ Coordinate component, system and documentation testing with the appropriate technical groups and Release Management
+ Document test procedures and findings
+ Reconcile test results from different tests and different groups.
+ Create final test report
+ Assess readiness and deviation of product/project performance based upon test results and product specifications
+ Perform the tests in both the UAT and/or contingency/backup environments
+ Assess post implementation issues against test inventory to identify gaps
+ Create and maintain test case inventory/library
+ Evaluate test processes/tools to identify opportunities for improvement, automation or consolidation of test practices.
+ Lead multiple test efforts as well as provide leadership, mentoring and coaching to peers
+ May assist in leading teams of UAT Specialists and Leads in manager’s absence
+ Successfully manage testing effort for projects through the UAT lifecycle
+ Lead and provide Release Management support through deployment cycles to ensure quality validations and production support occurs
+ Minimum of 5+ years Quality Assurance/UAT Testing experience required.
+ Minimum of 5+ years experience creating test plans, test scenarios and test scripts required.
+ Minimum of 5+ years experience with Test Management Tools (ALM, Quality Center, Xray, Qtest, etc)
+ Working knowledge of QTest preferred
+ Min 2+ years’ experience with Java and Selenium
+ Bachelor’s degree, master’s preferred
+ Able to work independently as well as with a team to meet target dates
+ Ability to strategize test cases and integrate into the wider end to end regression
+ Strong written and verbal communication.
+ Strong experience with manual testing, testing tools, writing test plans, creating required testing artifacts, and writing test cases. Experience creating detailed test scenarios, test cases/scripts for technical and/or business clients.
+ Strong experience with Microsoft products.
+ Experience with automation tools such as Java, Selenium etc
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans