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Sr Claims Analyst - 1st Shift - Class Start Date 10/3/22

at Bank of America in Newark, Delaware, United States

Job Description

Sr Claims Analyst – 1st Shift – Class Start Date 10/3/22

Newark, Delaware

Job Description:

Class Start Date 10/3/2022

Schedule: Monday-Friday 7:00am-4:30pm (1st shift)

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference by joining the Enabling Support team in Deposit Claims Operations & Executive Responses.

The Sr Claims Analyst processes fraud/non fraud claims within Bank policies and procedures. Responsibilities include:

• Investigating and decisioning daily incoming claims using multiple systems and tools and resolving differences.

• Making complex decisions based on analytical research and judgment.

• Providing Customers with claim education, setting appropriate expectations or skillfully denying the claim

• Crosstraining and performing additional back office functions as needed

We’ll help you

• Get training and one-on-one career coaching from managers who are invested in your success. You’ll also receive additional development through our Consumer Academy to help you succeed in your role.

• Provide clients with a personalized experience by helping them – through exceptional client care

As a Sr Claims Analyst, you can look forward to

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.

• A world-class suite of employee benefits.


Job Requirements**

• Experience in a Customer Service or Client Facing Environment

• Works well in a team environment, as well as independently

• Ability to multi-task and meet specific performance goals

• Must be flexible and adapt quickly to change

• Customer centric approach to problem resolution

• Strong analytical/organizational skills

• Strong ownership skills

• Strong interpersonal skills and detail oriented

• Great typing skills

• Strong computer skills: ability to multi-task & toggle into multiple systems


Physical Qualifications**

Must be able to lift 20lbs

Job Band:

H6

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday-Friday 7:00am-4:30pm

Referral Bonus Amount:

600

Job Description:

Class Start Date 10/3/2022

Schedule: Monday-Friday 7:00am-4:30pm (1st shift)

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference by joining the Enabling Support team in Deposit Claims Operations & Executive Responses.

The Sr Claims Analyst processes fraud/non fraud claims within Bank policies and procedures. Responsibilities include:

• Investigating and decisioning daily incoming claims using multiple systems and tools and resolving differences.

• Making complex decisions based on analytical research and judgment.

• Providing Customers with claim education, setting appropriate expectations or skillfully denying the claim

• Crosstraining and performing additional back office functions as needed

We’ll help you

• Get training and one-on-one career coaching from managers who are invested in your success. You’ll also receive additional development through our Consumer Academy to help you succeed in your role.

• Provide clients with a personalized experience by helping them – through exceptional client care

As a Sr Claims Analyst, you can look forward to

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.

• A world-class suite of employee benefits.


Job Requirements**

• Experience in a Customer Service or Client Facing Environment

• Works well in a team environment, as well as independently

• Ability to multi-task and meet specific performance goals

• Must be flexible and adapt quickly to change

• Customer centric approach to problem resolution

• Strong analytical/organizational skills

• Strong ownership skills

• Strong interpersonal skills and detail oriented

• Great typing skills

• Strong computer skills: ability to multi-task & toggle into multiple systems


Physical Qualifications**

Must be able to lift 20lbs

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-22068769

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Taylor Bonilla ©

Referral Bonus:

600

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the “EEO is the Law” poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the “EEO is the Law” Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\EEO\Supplement\Final\JRF\QA\508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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Job Posting: JC219567047

Posted On: Jul 25, 2022

Updated On: Sep 08, 2022