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1 - 10 of 13 matches in 0.008 seconds
Banking Services Operations Associate III - Exception Pricing - R07750 (666532)
Last Updated: 2019-07-15
Employer: M & T Bank
Location: Millsboro, DE

Overview:




Primary Responsibilities:


  • Process more complex exception types according to established procedures and which require moderate decision-making.

  • Complete end-of-day strike processing for exception types processed to ensure accuracy and in-balance.

  • Assist with routine training within the department.

  • Resolve routine exception-related problems independently; escalate more complex problems to management as required.
Banking Services Operations Associate IV - R07475 (666372)
Last Updated: 2019-07-14
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Responds to written and email correspondence of a more complex nature from mortgage and consumer lending customers. Completes outbound phone calls to customers as required to explain resolution to their correspondence.



Primary Responsibilities:


  • Research and respond to more complex customer inquiries (mail and email) on Mortgage and Consumer Lending…
Banking Services Operations Associate III - Retail Servicing Customer Support - R08217 (665382)
Last Updated: 2019-07-10
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Responds to written and email correspondence from mortgage and consumer lending customers. Completes outbound phone calls to customers as required to explain resolution to their correspondence.


Primary Responsibilities:


  • Research and respond to customer inquiries (mail and email) on Mortgage and Consumer Lending products.

  • Review documentation and records to gather…
Contact Center Online Support Representative - R08283 (665156)
Last Updated: 2019-07-09
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Responds to and resolves incoming customer calls regarding Retail and Business Online Banking products, as well as Retail customer service, including balance and transaction inquiries, Online and bill payment enrollments, bill payment and transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, Mobile Banking and Direct Connect account…

Banking Services Group Leader II - IPDS - R03581 (664376)
Last Updated: 2019-07-04
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Guides workflow, manages exceptions, assists in process improvement and related projects within Item Processing & Deposit Services.


Primary Responsibilities:


  • Monitor work flow and serve as liaison between assigned Item Processing & Deposit Services unit and management.

  • Provide training and coaching to assigned Item Processing & Deposit Services team on…
Customer Service Specialist - Early Stage Collections - R06128 (663868)
Last Updated: 2019-07-02
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Supports the Customer Asset Division by providing service to customers over the phone while reducing potential losses to M&T Bank. Interacts with Retail customers regarding their installment loans/lines and credit card products via inbound & outbound calls. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act…

Service Associate - R08121 (663867)
Last Updated: 2019-07-02
Employer: M & T Bank
Location: Georgetown, DE

Overview:

Specializes in our branch customer experience through lobby management, transactions and basic retail servicing interactions. (e.g. customer service enrollment, address changes, problem resolution). Accurately processes a variety of financial transactions (e.g. deposits, withdrawals) in an accurate and efficient manner.


Primary Responsibilities:


  • Address the customer’s immediate need, and then provide…
Contact Center Outbound Sales Representative - R08040 (663378)
Last Updated: 2019-06-29
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Sells a range of Retail Banking deposit and credit products and services to new and existing customers through inbound or outbound calls. Provides basic information on Business Banking products. Sends prospects/customer referrals to or sets-up prospect/customer appointments with the appropriate area as needed based on product and/or the campaign…

Banking Services Operations Associate III - Credit Bureau Dispute - R08036 (663188)
Last Updated: 2019-06-28
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Responds to incoming credit bureau disputes on one product type (Mortgage or Consumer Lending) received from the credit reporting agencies or directly from the customer, while ensuring compliance with the Fair Credit Reporting Act.



Primary Responsibilities:


  • Complete routine data entry, system updates and validation to ensure accurate credit reporting…
Inbound Customer Service Representative - R04527 (662868)
Last Updated: 2019-06-27
Employer: M & T Bank
Location: Millsboro, DE

Overview:

Provides service to customers by phone in responding to incoming Retail customers’ telephone requests for information regarding all deposit products, installment loans/lines and credit cards. Provides customer service to incoming calls in Retail Banking.


Primary Responsibilities:


  • Provide account information to Retail customers to respond to customer questions and resolve…

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