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CTI - Routing Systems Analyst (JC149300589)
Last Updated: 2019-10-14
Employer: Bank of America
Location: Newark, DE

Job Description:

Contact Center System Analyst – CTI

Routing System Analyst will perform an interdisciplinary role, acting as the primary interface between the business/client and cross-organizational technology teams. The System Analyst will analyze current processes and systems, assessing the business model and its integration with technology. The Analyst is responsible…

User Engagement and Enablement (JC148781691)
Last Updated: 2019-10-14
Employer: Bank of America
Location: Newark, DE

Job Description:

Position Summary

Responsible for the day-to-day resolution of complex problems and the execution of user related tickets. Manages direct activities related to special initiatives of an operations nature. Functions as the Line of Business expert for Bacardi related issues. Provides guidance and expertise to Business Partners on issues…

Correspondence Template Programmer - Exstream, MessagePoint, (JC148875617)
Last Updated: 2019-10-14
Employer: Bank of America
Location: Newark, DE

Job Description:

Template Programmer – Design new and revise existing correspondence templates in Exstream, MessagePoint and/or Thunderhead composition tool. Follow established standards for designing templates to ensure quality control. Assist with resolution of testing findings involving template or data errors and root cause analysis.

Required Skills

•3+ years of experience…

19036272 - Sr. Auditor / Audit Supervisor - Data Quality and (JC149240765)
Last Updated: 2019-10-14
Employer: Bank of America
Location: Wilmington, DE

Job Description:

Responsible for developing and executing an audit program designed to independently validate the completeness and accuracy of data across the enterprise. Candidate will be responsible for testing the completeness and accuracy of data from point of origin, to systems of record, through business use (e.g. reporting) by independently…

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